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Steven Suh
Refer Me
279 Reviews
Lifetime experience in customer service, sales and management that I use to assist all of our guests by ensuring the culture and sales environment at South Bay Hyundai is guest centric. We're all here to do our best. The best thing about my position is seeing my sales team succeed by delivering the best customer service possible.
Read moreIndustry Experience
10 yrs, 11 mos
Languages Spoken
English
279 Reviews
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279 Reviews of Steven Suh
January 18, 2025
It has been an extremely disappointing experience. It is a matter of getting a good car but still being taken advantage of. We bought a certified pre-owned used car. We received the representation of It is a matter of getting a good car but still being taken advantage of. We bought a certified pre-owned used car. We received the representation of all that had been completed. They did not have a second FOB/key, which they indicated had been checked. They assured us they would order one for us. Three months later, we do not have an ETA, and when we do get a response, it is via email (not returning any calls) and to say, "I need to check with my manager" on the status of the order. Meanwhile, we called another Hyundai, who, for $500, would have no problem ordering and delivering the FOB. $500 is no light expense. Given we already paid for it in the price of the used car, it feels like a large dealer just scrimping because we are not a likely repeat customer. Again, you assume that a Hyundai dealership worries about its reputation enough that they can be trusted. In this case, we were wrong. More
by johnhellmann
Verified CustomerOther Employees Tagged: Chris Axume
January 15, 2025
Fantastic service! Really made me feel welcome and appreciated to be there and helped create a deal that was a win-win for both parties as opposed to a win-lose. Really made me feel welcome and appreciated to be there and helped create a deal that was a win-win for both parties as opposed to a win-lose. More
by Shawn Dashkowitz
Other Employees Tagged: Richard Andersen, Ahmed Omar, Mace Bradley, Anthony Macias, Antonio Lopez, Justin Rodriguez, Eduardo Gomez, Mo Hallak, Jeff Mitchell
January 02, 2025
Staff was very knowledgeable, patient and thoughtful. This was our first EV purchase so they took extra time to ensure we understood the key features available in the various trim packages, and the pros This was our first EV purchase so they took extra time to ensure we understood the key features available in the various trim packages, and the pros and cons of buying versus leasing. We would highly recommend this dealership. More
by ltknorris
Other Employees Tagged: Ryan Matsumoto, Mac Lewis, Kevin Marroquin
December 16, 2024
Omar was very attentive and knowledgeable about the vehicle. He was really nice and helpful. He set up my app for me. vehicle. He was really nice and helpful. He set up my app for me. More
by alygibb5141
Other Employees Tagged: Ahmed Omar
November 28, 2024
Ryan was amazing, helped me every step of the way, even on his day off. Very helpful and friendly. Anthony was also amazing the day I picked up my vehicle. Knowledgeable and happy to answer my questions. E on his day off. Very helpful and friendly. Anthony was also amazing the day I picked up my vehicle. Knowledgeable and happy to answer my questions. Everyone at the dealership was fun and congratulated me on my new car purchase. I felt very welcomed and the service was great. Would definitely recommend South Bay Hyundai! More
by Findmarieyamamoto
Other Employees Tagged: Mike "MJ" Juarez, Richard Andersen, Ryan Matsumoto, Anthony Macias, Juan Santoro
November 13, 2024
No muss and no fuss transaction. I would transact there again and send anyone who is looking for good service at the front end of the deal. I would transact there again and send anyone who is looking for good service at the front end of the deal. More
by kkennedy12
Other Employees Tagged: Ryan Matsumoto, Eduardo Gomez
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