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Steven Chapman
56 Reviews
Dealership Experience
5 yrs, 10 mos
Industry Experience
5 yrs, 10 mos
56 Reviews
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56 Reviews of Steven Chapman
September 25, 2024
Was greeted 3 times very quickly but took 15 minutes standing in the service bay before someone actually started checking me in. Fine, but there were more uniformed employees standing around doing noth standing in the service bay before someone actually started checking me in. Fine, but there were more uniformed employees standing around doing nothing than there were customers so it kinda ticked me off. Second, the problem I’ve experienced repeatedly with the fuel gauge was not addressed other than to say they didn’t see a problem. And yet there is one. No follow up at all. More
by JMELVIN3
Verified Customer
September 24, 2024
I had to leave my car overnight the courtesy of driving me home and picking me up on Monday to get my car was extended to me. I appreciate that greatly. me home and picking me up on Monday to get my car was extended to me. I appreciate that greatly. More
by Cecelia
Other Employees Tagged: Dominic
September 14, 2024
Findlay Toyota has been very kind to my husband and me. Checking up with us on our Vehicle that we got from them. As well as when we get service done there. They make sure to answers any questions an Checking up with us on our Vehicle that we got from them. As well as when we get service done there. They make sure to answers any questions and follow up.Customer service has been very genuine and pleasant. Thank you all and God bless you Findlay Toyota and Employees More
by Candylovesubebe
Other Employees Tagged: Chelsea Gerlak
September 13, 2024
Love the convenience of taking car in and having ample places to sit and wait. The service specialists seem courteous and helpful. places to sit and wait. The service specialists seem courteous and helpful. More
by ANDRETANK44
Other Employees Tagged: Xavier Walker
September 12, 2024
They always do me right! Phil Crabtree and his team are just the best--I would never go anywhere else! Phil Crabtree and his team are just the best--I would never go anywhere else! More
by boboandelo
Other Employees Tagged: Tim McFadden, Brandon Day, Phill Crabtree, Richard Castillo, Jordan Santos, Brendan Bush , Doug De La Cuesta, Zach Fitzwater, Chelsea Gerlak
September 10, 2024
Love Toyotas have bought my last 5 cars there great service customers service number 1 the best service customers service number 1 the best More
by GLENDARODRIGUEZ1268@yahoo.com
Other Employees Tagged: Brandon Day, Matt Stanley, Brendan Bush , Zach Fitzwater
September 06, 2024
Richard provided Great customer service. He was very Knowledgable and courteous. Would recommend Findlay Toyota He was very Knowledgable and courteous. Would recommend Findlay Toyota More
by Brenda
Other Employees Tagged: Tim McFadden, Brandon Day, Phill Crabtree, Richard Castillo, Brendan Bush , Doug De La Cuesta, Zach Fitzwater
September 01, 2024
Xavier is a great service advisor and walked me confidently through the process of my warranty battery. Great service! confidently through the process of my warranty battery. Great service! More
by CODYSTANLAKE
Other Employees Tagged: Brendan Bush, Xavier Walker , Zach Fitzwater
August 31, 2024
I drive over 10miles due to the great customer service I receive at Findley! I actually live 5 minutes from the Sahara dealership. receive at Findley! I actually live 5 minutes from the Sahara dealership. More
by shar
Other Employees Tagged: Emilio Sepulveda, Xavier Walker
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