Tim McFadden
Tim McFadden at Findlay Toyota

Tim McFadden

Service Drive Manager

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.6
83 Reviews
4.6

83 Reviews

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83 Reviews of Tim McFadden

April 03, 2026

Dealership Rating
Employee Rating

Great professional service on both Toyotas I own. Great staff run by a professional service director Brian Short. Thanks to all at Findlay Toyota More

by csg51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Short, Emilio Sepulveda

May 22, 2026

Findlay Toyota responded

Thank you so much for leaving this kind review! We are delighted with your recognition of our parts and service director, Brian Short and look forward to keeping your vehicle in tip top shape! Take care and thank you for choosing Findlay Toyota Service Department!

March 28, 2026

Dealership Rating
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GREAT TOYOTA DEALER AND SERVICE DEPT THANKS BRIAN SHORT AND THE SALES AND SERVICE TEAM More

by csg51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Findlay Toyota responded

We appreciate your feedback about your experience in our service department! Your trust and support mean everything to us! We're so happy to know our team provided you with quality work and great customer service! Take care and we can't wait to welcome you back!

November 18, 2025

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The Service Manager needs to be aware of the unprofessionalism I experienced when picking up my vehicle. The Service Porter that pulled my Supra up, was excessively accelerating/revving my vehic More

by Kat N.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Armando Bejar

Nov 18, 2025

Findlay Toyota responded

Thank you for taking the time to speak with me today, Kat! I'm glad we could pull up the footage and see that our valet followed our protocol and safety standards when pulling up your vehicle. We hope to see you for your next service! Take care and have a lovely day!

October 30, 2025

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FROM THE SALES TO THE SERVICE THEY ARE A+ THIS IS MY 3RD TOYOTA FROM THEM AND EVERYONE IS VERY FRIENDLAY AND PROFESSIONAL FROM JOHN BARR TO THE SERVICE DEPARTMENT THAT IS RUN BY BRIAN SHORT. THE BEST IN THE More

by csg51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Findlay Toyota responded

Thank you so much for your kind review! We are delighted to learn your kind opinion about our team and our service director, Brian Short! We appreciate you and look forward to welcoming you back in the future!

Mar 28, 2026

csg51 responded

KEEP IT UP THE ONLY TOYOTA DEALERSHIP TO GO TO

Mar 28, 2026

csg51 responded

GREAT PLACE

October 17, 2025

Dealership Rating
Employee Rating

The entire service department is the absolute best I have ever dealt with starting with a great leader Brian Short the Director Keep it up More

by csg51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

csg51 responded

GREAT PLACE TO GO

June 30, 2025

Dealership Rating
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The best way to get a good experience every time I come here for service is thru your advisor, and that is Jamie F. He always stay on top of everything. More

by CHERYL
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Recommend Dealer
Yes

Other Employees Tagged: Phill Crabtree, Richard Castillo, Jamie Falcone , Gaspar Jimenez - Sales 5star

May 18, 2025

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They did not want to admit that there is a manufacturing defect on the car seat The seat keeps breaking and all they say is that the external force that is causing it By the way , it is the passenger se More

by FIRASFAROUQ
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kevin Hanrahan

March 28, 2025

Dealership Rating
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DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o More

by John M
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Short, Thomas Tran , Kai Spencer

Mar 28, 2025

Findlay Toyota responded

John M, We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.

March 02, 2025

Dealership Rating
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I appreciate his professionalism and honesty about my car. He explained everything that needed to be done. He took care of all my needs and was great. More

by tblvtt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Snowden

Mar 04, 2025

Findlay Toyota responded

tblvtt, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 02, 2025

Dealership Rating
Employee Rating

Love my Toyota, but enjoyed the Honda dealership more. Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions More

by SUEKAISER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Castillo

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