Jamie Falcone

I came in for routine oil change. Got sold two new tires. Definitely didn’t need them yet. After I got the tires I asked if I had warranty on those tires? He said no. Then later I ask Got sold two new tires. Definitely didn’t need them yet. After I got the tires I asked if I had warranty on those tires? He said no. Then later I asked about tires and he said all their tires had warranty. I paid and asked cashier where it says warranty on the papers I signed. She said that Eric had those papers. So I went back and he gave me the paper with warranty information. Kind of sad the customer care is bad and literally being lied to about my tires having no warranty! When I clearly did! More

by 568DRIFTSTONEAVE Verified Customer Verified Customer

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He was patient and helpful. He answered all our questions. very professional He is kind,respectful, he knows his job very well and was able to help with any doubts we had He answered all our questions. very professional He is kind,respectful, he knows his job very well and was able to help with any doubts we had More

by RATONCITA26 Verified Customer Verified Customer

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It has always been very pleasant to deal with Jamie Falcone His customer service is excellent Falcone His customer service is excellent More

by MYDOGNIKKO Verified Customer Verified Customer

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Great service and not And was informative with the diagnosis and follow up with me all the way along diagnosis and follow up with me all the way along More

by rdrury2 Verified Customer Verified Customer

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Though it was a Saturday intake of vehicle quick and complete with issues in addition to basic service. Jamie prepped vehicle and informed me of upcoming services that would be needed outside my service complete with issues in addition to basic service. Jamie prepped vehicle and informed me of upcoming services that would be needed outside my service contract. Wait time less than 3 hours estimated. I like that only one TV was on and the other 3 stations were quiet. More

by HOOFINET Verified Customer Verified Customer

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Makes me feel like family I expect them to b there for me. Loyalty to me me. Loyalty to me More

by VICKI_MCMILLAN Verified Customer Verified Customer

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It was good Jamie Falcone is so professional the promised time was met & helpful. The valet person is very good too thank you for the prompt accommodation & more power to your company time was met & helpful. The valet person is very good too thank you for the prompt accommodation & more power to your company More

by SNOW.JOSEFINA Verified Customer Verified Customer

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I have taken my car into Findlay Toyota for service multiple times and everytime my experience has been great. They keep you updated with the process on your vehicle and the customer service is excelle multiple times and everytime my experience has been great. They keep you updated with the process on your vehicle and the customer service is excellent. Highly recommend Findlay Toyota. More

by Joe T. Verified Customer Verified Customer

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You people are friendly and pretty knowledgeable. When you make an appointment you get your car on the promised time. The work done is high quality. When you make an appointment you get your car on the promised time. The work done is high quality. More

by LAJEFFZEPHYR Verified Customer Verified Customer

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Jamie was caring, informative, and respectful. He is the best! Promote Jamie soon. He is a superstar! He is the best! Promote Jamie soon. He is a superstar! More

by abbotthd Verified Customer Verified Customer

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