Steven Browder

Everyone has been great from Zander in Sales to Brant in Finance to Steven and everyone in Service. GV70 is awesome! Love it! Genesis manager made a really poor call in my opinion by refusing to cover a pai Finance to Steven and everyone in Service. GV70 is awesome! Love it! Genesis manager made a really poor call in my opinion by refusing to cover a paint related issue that cost me $250 personal cash to resolve! Week one of ownership! Just plain shortsighted management! More

by radllc2018 Verified Customer Verified Customer

Report | Print

Comunicación, especially by phone, is practically non existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. More

by belanna47 Verified Customer Verified Customer

Report | Print

To experience, no promotion and maintenance so so . Everything is extra payment. I am not happy Everything is extra payment. I am not happy More

by sandrozevallos Verified Customer Verified Customer

Report | Print

Very professional service department and personnel! Each communication is great results! Thank you, Hyundai for serving my needs! Each communication is great results! Thank you, Hyundai for serving my needs! More

by floppyearsfarm08 Verified Customer Verified Customer

Report | Print

I have always had a good experience with them. They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with they provide snacks and a place to catch up on work or charge your phones. More

Report | Print

Professional and smooth Genesis and Steven were extremely professional and the process was smooth. My overall experience was excellent. professional and the process was smooth. My overall experience was excellent. More

by Madmax1 Verified Customer Verified Customer

Report | Print

On time and eager to please Done ? ? Steven was professional and knowledgeable and informative. ? Steven was professional and knowledgeable and informative. More

by mickleslie56 Verified Customer Verified Customer

Report | Print

Always takes several days for service. I had to follow up a few times- wasn't actively communicated with. Didn't reset the oil change reminder so it still comes on constantly. Didn't fix g I had to follow up a few times- wasn't actively communicated with. Didn't reset the oil change reminder so it still comes on constantly. Didn't fix gas cap issue even thought Steven saw it wasn't working properly. Tech said it wouldn't replicate, rather than just replacing. Now I have to deal with my gas cap not opening when I'm low on gas. More

by Carrie.kalmar Verified Customer Verified Customer

Report | Print

Was very disingenuous with us regarding the extended warranty, repairs needed, and focused primarily on selling us services unrelated to our issue that cost more than the value of the vehicle in questio warranty, repairs needed, and focused primarily on selling us services unrelated to our issue that cost more than the value of the vehicle in question. Furthermore, when we asked for a copy of the diagnostics we paid for, we were flat out refused and were told the suggested services were all we could have. We left and went to the other Hyundai dealer in the area and had a far better experience. This is very disappointing and a far cry from the experience I had with Tulsa Hyundai 8-10 years ago with a different Hyundai Sonata with the same problems. More

by carlosolorzano Verified Customer Verified Customer

Report | Print

Excellent job. They were able to communicate to me when my car was finished. Great work guys They were able to communicate to me when my car was finished. Great work guys More

by Lee Ramos Verified Customer Verified Customer

Report | Print