Steven Browder | Page 10

They do not listen to their customers. I brought my car in for an oil change, then had to bring it back for one specific reason. They told me I needed extra work on the car totaling almost I brought my car in for an oil change, then had to bring it back for one specific reason. They told me I needed extra work on the car totaling almost $6000, and the original problem persists. Every time I take my car here for an oil change i have to take it back to get it fixed. More

by RICK_BROYLES Verified Customer Verified Customer

Report | Print

The dealership was nice and clean. Had a nice waiting area. The service I received was adequate for my needs. Had a nice waiting area. The service I received was adequate for my needs. More

by whale.riveter-3v Verified Customer Verified Customer

Report | Print

They were very friendly, informative,and professional with the service provided on my Hyundai.I was very pleased with my visit. with the service provided on my Hyundai.I was very pleased with my visit. More

by J Taylor Verified Customer Verified Customer

Report | Print

Sunroof stopped, was stuck closed. Brought it in for warranty. Turns out there was debris in the sunroof that made it not covered under warranty. Dealer informed me that repairs like t Brought it in for warranty. Turns out there was debris in the sunroof that made it not covered under warranty. Dealer informed me that repairs like this run $2,000 - $3,000. I wasn’t going to pay that for a sunroof, would you? Please put it back together and we’ll call it good with an $89 diag fee, no problem. Car is ready. We travel from out of town to come get it. They are giving it back to us with it now stuck in the open position. We tell them we can’t accept the car with the sunroof stuck open (water leak!) when we provided it with the sunroof stuck closed. OK come back and we’ll fix it. Picked the car up. Sunroof is crooked now, probably still leaks. Dash indicator light is on. Once home, I have no choice but to fix it. Getting inside, all it needed was re-timed (jumped a couple teeth) and a $21 deflector arm kit. Wow, not $3,000. Also, dealer provided it back now missing 2 deflector arm screws, 1 glass attachment screw, and a damaged LH opening trim. So I paid them $89 for them to do $70 in damage to my sunroof trim and lose three bolts that are not available. Would you be happy? More

by jmatlock88 Verified Customer Verified Customer

Report | Print

Nice waiting room, a bit slow though for just an oil change but it was a busy day change but it was a busy day More

by ftgdav Verified Customer Verified Customer

Report | Print

They are dishonest, thief’s they sold me a 18000 Santafe I gave them a check for 10000 they then finance me 17000 They need to go back to school 18000-10000=8,000 where did the other 9000 come from. Their I gave them a check for 10000 they then finance me 17000 They need to go back to school 18000-10000=8,000 where did the other 9000 come from. Their math isn’t mathing More

by texasrose86rosealie Verified Customer Verified Customer

Report | Print

Great customer service, flexibility and communication. The dealership goes above and beyond and always meets and exceeds our expectations The dealership goes above and beyond and always meets and exceeds our expectations More

by lloydtrader14 Verified Customer Verified Customer

Report | Print

If you want to get cheated, this is the dealership for you. The most dishonest vehicle buying experience I’ve ever had. you. The most dishonest vehicle buying experience I’ve ever had. More

by jmswafford2005 Verified Customer Verified Customer

Report | Print

The salesman JT was fantastic. He was patient and very knowledgeable. Brant, the finance manager was also great. He answered all of our questions and showed us multiple variatio He was patient and very knowledgeable. Brant, the finance manager was also great. He answered all of our questions and showed us multiple variations of the warranties until we found what we wanted. More

by Nathan Verified Customer Verified Customer

Report | Print

Very good all the work you put in your job is the best and I really appreciate and thank you so much and I really appreciate and thank you so much More

by tonya.brown20 Verified Customer Verified Customer

Report | Print