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Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis

Steve Pfeiffer | Page 9

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.8
300 Reviews
4.8

300 Reviews

Write a Review

300 Reviews of Steve Pfeiffer

January 14, 2026

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Employee Rating

I appreciate all of the professionalism that this faculty shows us as customers. I am dedicated to continuing letting MINI of St Louis service my car. They go above and beyond to make me feel welcome every t More

by Jetunst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Erica Wells , Spencer Holt

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Jan 16, 2026

MINI of St Louis responded

Thank you for your kind words and continued trust! We truly appreciate your trust in us. Our team takes pride in going above and beyond to make every visit welcoming, and your feedback means a great deal to us. We look forward to welcoming you back next visit! :)

January 13, 2026

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Employee Rating

Very professional but easy going. Loved the video of my car inspection and how they kept me posted on everything. Great service all around! More

by Rob Wade
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Erica Wells , The gentleman who washed and turned my car over to me. Very nice and courteous.

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Jan 16, 2026

MINI of St Louis responded

Thank you for the great review! We’re glad to hear you enjoyed the easygoing experience and found the inspection video and updates helpful. We truly appreciate your trust. We look forward to seeing you again!

January 07, 2026

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Employee Rating

Very welcoming environment and Steve did his best to make me comfortable at the place while I was waiting. Brian did an amazing job for taking care of my car and I really appreciate his work. They even clean More

by David Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Erica Wells , Brian Jernigan

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Jan 16, 2026

MINI of St Louis responded

Thank you for taking the time to share your experience! We’re so glad that we provided a welcoming space during your service visit, and we’re pleased everything from the service to the complimentary warranty coverage was a pleasant surprise. We truly appreciate your trust and look forward to welcoming you back again.

January 07, 2026

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I arrived for a service on my MINI and they were excellent. Awesome service.overall. More

by Mojo Lavender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 16, 2026

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that we provided a great service experience for you and your MINI. We look forward to welcoming you back next time.

January 05, 2026

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Employee Rating

Friendly staff. Timely and efficient drop off and pick up time. Courtesy car very beneficial. More

by Krysty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2026

MINI of St Louis responded

Thank you for the great feedback! We’re glad to hear our friendly team provided a timely and efficient experience, and that the courtesy car was helpful during your visit. We truly appreciate your trust and look forward to welcoming you back again!

January 05, 2026

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Prompt and courteous service. I feel like they point out all problems but don’t try to scare me into non-essential service. More

by Kathy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Feb 10, 2026

MINI of St Louis responded

Thank you for the kind feedback! We’re glad to hear you have a wonderful service visit! We look forward to seeing you again! :)

January 05, 2026

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Employee Rating

Great dealer/service shop, never pushy, and always on time. Prices are reasonable, and the car is returned clean! More

by Pillai
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Print
Feb 10, 2026

MINI of St Louis responded

Thank you for the great feedback! We’re glad to hear you always have a great experience. We truly appreciate your trust and look forward to taking care of you again! :)

January 01, 2026

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This dealership really tries to take care of their customers. I usually have a good experience when I am there. More

by Carrie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Print
Jan 02, 2026

MINI of St Louis responded

Thank you for taking the time to share your experience! We’re glad to hear that you consistently have good visits and feel taken care of by our team. We look forward to seeing you again and taking care of you in the future!

December 30, 2025

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Employee Rating

Steve and his crew are ALWAYS wonderful. Minis service department is a primary reason why I’m on my third Mini. That and they are so much fun to drive. More

by Mini Lover Cate
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Erica Wells

Print
Jan 02, 2026

MINI of St Louis responded

Thank you so much for the wonderful review! We’re thrilled to hear that Steve and our service team consistently take great care of you. Knowing that our service department is a key reason you’re on your third MINI truly means a lot to us. We appreciate your loyalty and look forward to keeping you smiling behind the wheel for many more miles. :)

December 19, 2025

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Employee Rating

Wonderful sales team and service department. Friendly, clear, accountable, prompt, A++++ customer care. Highly recommend. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Erica Wells , Joe Emerson

Print
Jan 02, 2026

MINI of St Louis responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had such a positive experience with our sales team and service department. Providing friendly, clear, and prompt care is always our goal. We appreciate your recommendation and look forward to taking care of you again in the future! :)

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