The service was outstanding, everyone always treats me
like I’m the only one there, even though I’m not. Just like visiting the doctor, they listen, take time to thoroughly explain everything, and make su
like I’m the only one there, even though I’m not. Just like visiting the doctor, they listen, take time to thoroughly explain everything, and make sure you are comfortable.
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by Culgharper
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the wonderful feedback! We’re honored to hear that you consistently feel valued and well cared for during your visits. We truly appreciate your trust and look forward to welcoming you back again! :)
The dealership is very modern and spacious with a
professional staff who are very attentive. The video from the mechanic was much appreciated.
professional staff who are very attentive. The video from the mechanic was much appreciated.
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by rrushing
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the great feedback! We’re glad you enjoyed our modern, spacious dealership and found our team attentive and professional. We truly value your trust and look forward to welcoming you back again!
Have no issues, other than your services are very
expensive, especially for what they recommend.
expensive, especially for what they recommend.
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by steve.schwarz1
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for sharing your feedback. We’re glad to hear you’ve had no issues with your vehicle, and we appreciate your honesty regarding pricing. Our recommendations are based on manufacturer guidelines and long-term vehicle care.
Easy drop off and pickup.
Service reps easy to work with. Loaner car is a plus!
Service reps easy to work with. Loaner car is a plus!
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by derekfox
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the 5-star review! We are very pleased you have a smooth service experience from start to finish. We look forward to seeing you and your MINI next time! :)
Everyone was nice to work with.
Erica was our service advisor and kept us posted.
Erica was our service advisor and kept us posted.
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by DB
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the 5-star review! We are very pleased that you have a great service visit and that Erica kept you updated throughout the whole process! Thank you for choosing MINI of St. Louis! :)
Always kind, always courteous and the facility
is
always an excellent condition. The service department does an excellent job of communicating current status and sets expectations, which is great.
always an excellent condition. The service department does an excellent job of communicating current status and sets expectations, which is great.
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by stephen.spurgeon
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the kind feedback! We’re glad to hear you consistently experience a welcoming environment and clear communication from our service team. We look forward to seeing you again! :)
First class service and I love the videos to show you
progress with the car while being looked at.
progress with the car while being looked at.
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by JDB608
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the great review! We’re happy to hear you received first-class service and enjoyed the service videos that keep you informed while your vehicle is being taken care of. We truly appreciate your trust and look forward to welcoming you back again!
All is working fine except the car doesn’t automatically
recognize me as the primary driver.
recognize me as the primary driver.
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by tbryantster
Feb 10, 2026 -
MINI of St Louis responded
Thank you for your feedback! We’re glad to hear everything is working well overall. Regarding the primary driver recognition, our team would be happy to take a look and help ensure your settings are working as expected. Please don’t hesitate to reach out or stop by, we’re always here to help!
Mini of St.
Louis is always pleasant to work with. The service department is very helpful and informative.
Louis is always pleasant to work with. The service department is very helpful and informative.
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by Marycornell299
Service Price Transparency
Feb 10, 2026 -
MINI of St Louis responded
Thank you for the kind feedback! We’re glad to hear you always have a pleasant experience and that our service team is helpful and informative. We truly appreciate your continued trust and look forward to taking care of you again!
I appreciate the professional and kind folks who.
work here.i feel cared for and trust the product and service i receive.
work here.i feel cared for and trust the product and service i receive.
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by fraumcp
Service Price Transparency
Jan 16, 2026 -
MINI of St Louis responded
Thank you for your kind feedback! We’re grateful for your trust and are glad to hear you feel cared for by our team. We truly appreciate the opportunity to take care of you. We look forward to seeing you again!
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