Steve Movsesian

Nick was so helpful with finding me a new car to lease! Very friendly and knowledgeable. He was so patient and answered all my questions and even helped figure out my insurnace with me! If you are looking Very friendly and knowledgeable. He was so patient and answered all my questions and even helped figure out my insurnace with me! If you are looking for a car guy, go see Nick! More

Report | Print

Bought a used vehicle from there, within days (next time it rained) discovered it had a leaking windshield. Contacted sales department, told me it’s as/is no help provided. Took it to the service department it rained) discovered it had a leaking windshield. Contacted sales department, told me it’s as/is no help provided. Took it to the service department (big mistake!), six days later they confirmed, yes it leaks. They couldn’t fix it or provide any type of timeline on when a 3rd party could provide a quote or complete the work. Took it elsewhere and it was fixed in under 10 minutes. Left multiple messages before hearing from a manager (who was unhelpful). Left multiple messages before hearing an update from the service department. This was an inexpensive and very easy fix. A perfect opportunity to provide any basic level of customer service and nothing. Do not buy here! More

Report | Print

Suburban Ford of Sterling Heights exceeded all expectations during my recent purchase of a new Ford F-150. From start to finish, the experience was nothing short of exceptional. Sales Manager Stev expectations during my recent purchase of a new Ford F-150. From start to finish, the experience was nothing short of exceptional. Sales Manager Steve Mosvessian led the team with unparalleled professionalism, ensuring that every step of the process was seamless. Salesperson Vitto was incredibly knowledgeable about the F-150 and took the time to understand my needs, guiding me towards the perfect truck without any pressure. Assistant Salesperson Frank provided thorough explanations of the truck's features, ensuring that I felt confident in my decision. PJ in the finance department made the paperwork a breeze and was friendly throughout the entire process. What truly set Suburban Ford apart was their commitment to a professional and friendly atmosphere, never once making me feel pressured to make a decision. Overall, my experience at Suburban Ford of Sterling Heights was top-notch. If you're in the market for a new vehicle and want a dealership that values professionalism, expertise, and customer satisfaction, look no further than Suburban Ford. More

Report | Print

Exceptional and easy service! Steve and Matt make it easy! This was my first time renewing a lease, and it was a seamless process thanks to those guys. They kept me informed and e Steve and Matt make it easy! This was my first time renewing a lease, and it was a seamless process thanks to those guys. They kept me informed and explained all my options thoroughly. I couldn't be happier with the overall treatment and process! More

Report | Print

Jamall was very helpful with the purchase of my vehicle. I highly recommend him for your next vehicle purchase. I highly recommend him for your next vehicle purchase. More

Report | Print

Anthony Larock went above and beyond to satisfy all my needs and in a timely matter. He is a rock star in my book. needs and in a timely matter. He is a rock star in my book. More

Report | Print

Worst dealer I have ever been to in my life. My $80,000 Ford bronco we shipped to me damaged with damage seats and filthy dirty. when notified of this horrific arrival they through $500 at the i My $80,000 Ford bronco we shipped to me damaged with damage seats and filthy dirty. when notified of this horrific arrival they through $500 at the issue, and basically said it’s not their problem. If you’re looking for an accommodating dealership, who cares about, you and is honest do not go here. They will screw you over. More

Report | Print

Wonderful experience. Friendly service. Very helpful. My wife and i were very pleased with the process. Friendly service. Very helpful. My wife and i were very pleased with the process. More

Report | Print

I purchased a used truck that they didn't have the title . I've had the truck since April 4th 2023 . " BEWARE " MAKE SURE THEY ARE LEGALLY ABLE TO SELL THE VEHICLE " now they want the truck back after I hav . I've had the truck since April 4th 2023 . " BEWARE " MAKE SURE THEY ARE LEGALLY ABLE TO SELL THE VEHICLE " now they want the truck back after I have made 3 payments on it because they can't get a title to it. I HAVE NOT BEEN ABLE TO LEGALLY DRIVE IT DUE TO NOT HAVING A TAG . I have the Surety bond and I am going to collect 1 way or another . More

Report | Print

I highly recommend Suburban Ford dealership. I was overwhelmed with the excellent customer service of my salesman, Joey, and team during the process of leasing a new Ford. I was also impressed b I was overwhelmed with the excellent customer service of my salesman, Joey, and team during the process of leasing a new Ford. I was also impressed by the Suburban Ford collision shop that handled my claim for my previous lease that was involved in an accident during the holidays. Thank you for your service! More

Report | Print