Brad Klein
Brad Klein at Suburban Ford of Sterling Heights

Brad Klein

New Car Sales Consultant

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

3.5
29 Reviews

I’ve been selling cars since February 2010. I love cars and I’m naturally a people pleaser at heart. So, why not sell cars? I try to treat everyone like family. Due to the fact that I want to show the polar-opposite of the preconceived notion, “salesmen don’t care”. Well, I do care. I was born in Detroit and raised in Ypsilanti, Michigan. I attended Lincoln Consolidated High School as well as Washtenaw Community College. Now living in Macomb Township for the past 6 years with my beautiful Wife , Amanda, and 3 month old infant son, Connor. In my free time, I enjoy golfing, football, hockey, boating, fishing, snowboarding, sport shooting, car shows, all genres of music, and traveling. I dream one day to own a 1968-69 Mustang GT 2+2 fastback.

3.5

29 Reviews

Write a Review

Dealership Experience

10 yrs, 2 mos

Industry Experience

16 yrs, 8 mos

Languages Spoken

English English

29 Reviews of Brad Klein

September 17, 2026

Dealership Rating
Employee Rating

I was dealing with Brad for a few months on my lease end. By month 3 he kept referring to me as my husband, did not listen to what we wanted, tried adding additional items to the lease. Finally told him we w More

by JSD
Recommend Dealer
No
Sep 18, 2026

Suburban Ford of Sterling Heights responded

Hello, Thank you for taking the time to share your experience and for being a longtime Suburban customer. The circumstances you've described regarding your lease-end process, communication, and the continued outreach after you had made it clear you were pursuing another option are important to us. A leasing experience should begin with listening to a customer's needs and providing options that align with their goals, especially for someone returning for a fifth lease. Your comments regarding the misunderstandings, additions to the lease, and responsiveness to your preferences do not reflect the level of attentiveness customers should expect. We appreciate you bringing these details to our attention and would welcome the opportunity to learn more about your experience. Please contact our team directly if you'd like to discuss this further. Tim O'Connor - General Sales Manager - toconnor@suburbancollection.com

February 15, 2026

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Employee Rating

Isaiah was great to work with. He was courteous, transparent, extremely understanding and made sure he got me the best possible service in the quickest time manageable. He saved th More

by probert8732
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Loftis , Isaiah Price-Baker

Feb 16, 2026

Suburban Ford of Sterling Heights responded

We are so grateful to have your business and your feedback. Thanks for choosing Suburban Ford of Sterling Heights and for sharing your experience with Isaiah! We will make sure to pass this along to him. Safe travels!

September 19, 2025

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Employee Rating

Tammy is the best to deal with. Very helpful and knowledgeable. Made the whole process a breeze@ More

by fett2552
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2025

Suburban Ford of Sterling Heights responded

Thank you for the positive review! Our team is happy that your visit was wonderful and that Tammy and the team made the whole process easy breeze. We look forward to seeing you again here at Suburban Ford of Sterling Heights!

September 01, 2025

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Employee Rating

Steve and Brad made the purchase of the Bronco easy. I enjoyed the car purchase More

by jrichmondkutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Movsesian

Sep 02, 2025

Suburban Ford of Sterling Heights responded

Congratulations on your new Bronco! We're glad to hear Steve and Brad made your process easy and we look forward to having you back at Suburban Ford of Sterling Heights!

July 01, 2025

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Employee Rating

Steve Mo makes the car buying experience fun. His knowledge is unmatched and his personality shines. You can tell Steve Mo loves what he does and wants you to enjoy it as much as he does! More

by gatormac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Movsesian, Dylan Molter

Jul 03, 2025

Suburban Ford of Sterling Heights responded

We're delighted to hear that Steve Mo made your car-buying experience enjoyable at Suburban Ford of Sterling Heights! It's great knowing his passion and expertise shone through. Thanks for sharing this feedback with us!

March 13, 2025

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Employee Rating

I’ve bought a few cars from Brad and every time I get first-class service. I never feel like he’s “selling” me anything. He listens to what I need, we discuss my options and he answers every question so More

by Casey Mo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Movsesian, Anthony Larock

Mar 14, 2025

Suburban Ford of Sterling Heights responded

Hi Casey, it's fantastic to hear that Brad consistently provides you with top-notch service at Suburban Ford of Sterling Heights. We're glad he makes the car-buying process enjoyable and personal for you. Thanks for your continued trust in us!

September 20, 2024

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Employee Rating

Terrible experience. I was transferred between 3 different salespersons, and ultimately Jay, the sales manager during my week long process to simply buy a car. When I More

by MatG.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jay Wiegand, Hunter Hoppe

Sep 23, 2024

Suburban Ford of Sterling Heights responded

Thank you for your review. I'm really sorry to hear about your frustrating experience. This is not the level of service we aim for and I apologize for any inconvenience caused. I'd like to help resolve these issues promptly; please reach out when you can. Thank you, Tim O'Connor - General Sales Manager - toconnor@suburbancollection.co

December 02, 2023

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Employee Rating

Very pleasant experience. No pressure, got me the truck I wanted. Corrected minor issue with no hassle. More

by jmetzf150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Coolman

Dec 04, 2023

Suburban Ford of Sterling Heights responded

Jmetzf150, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Dealership Rating
Employee Rating

I have been with this dealership for a few years now. It just gets better and better, Everyone is always courteous and helpful. Brad Klein is a wonderful sales rep for Suburban. He doesn’t hesitate t More

by colleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Apess

Dec 05, 2023

Suburban Ford of Sterling Heights responded

Hi Colleen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Dec 06, 2023

colleen responded

I wouldn’t go anywhere else except Suburban Ford…and with Brad Klein.

November 27, 2023

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Employee Rating

Excellent customer service! Kind, caring and Professional. Will be back to purchase in the future! More

by banana17127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Belk , Alex for financing

Dec 02, 2023

Suburban Ford of Sterling Heights responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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