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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,925 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 05, 2024
Excellent customer service in sales and all the staff
involved in leasing a vehicle. Nick answered all our questions and took time to show us items on vehicle.
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by Lisa
June 04, 2024
Suburban Ford of Sterling Heights exceeded my
expectations during my recent lease of my F-150. Sales staff were friendly and facilities are top notch. My first vehicle here but will be a repeat c
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by jdcoin1
June 04, 2024
Very poor customer service, I placed bids online for two
trucks but received zero response from the dealership on those bids
More
by kd88976
Employees Worked With
Madison
Dealership Inventory (976 Vehicles)
Photos & Amenities
- Free Loaner Cars
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Indoor Customer Parking
- Quick Lube
- Rental Car Service Onsite
- Home Delivery
- No Contact Transactions
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
