Dealer Reviews
Cars for Sale
Dealer Log In
Steve MacDonald
67 Reviews
67 Reviews
Write a Review
67 Reviews of Steve MacDonald
November 13, 2020
Excellent customer service! Professional, competent, friendly, knowledgeable, and trustworthy. Not only will I continue to use Master Buick, but will recommend to others! I’m also inspired to purchas friendly, knowledgeable, and trustworthy. Not only will I continue to use Master Buick, but will recommend to others! I’m also inspired to purchase any future vehicles from Master Buick based on my service experience. As a business owner myself, I appreciated the overall feeling presented by the staff. They obviously knew what they were doing, were proud of their abilities, and it showed. I was pleasantly surprised when I drove into the service bay to see my name on the digital display! Wow! More
by lisa
Other Employees Tagged: Alyson Johns, David Truitt
July 17, 2020
Your service reminds me of vacuum cleaner.. it took from 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it started, and I was only told to “call roadside assistance” is infuriating. After getting the vehicle to your so called service department, not once in two and a half months did anyone call me to update me on the status of the parts. When I called to inquire, the calls were not returned as requested. It would be interesting to know when the parts actually arrived at your facility and then why I was not notified so that a repair could be arranged. It's quite obvious to me that people are not doing what they are paid to do. More
by Whtanner1
Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt, Wayne Anderson 4 stars
January 22, 2020
STEVE DIAGNOSED THE PROBLEM AND RESOLVED CHECK ENGINE LIGHT CAME ON AND STEVE TOOK THE VEHICLE TO DIAGNOSE THE PROBLEM, CALLED WITH PROBLEM AND ESTIMATED PRICE. HE MADE IT EASIER TO RELAX AN CHECK ENGINE LIGHT CAME ON AND STEVE TOOK THE VEHICLE TO DIAGNOSE THE PROBLEM, CALLED WITH PROBLEM AND ESTIMATED PRICE. HE MADE IT EASIER TO RELAX AND NOT WORRY. More
by sconfer
July 08, 2019
Excellent service provided by GMC Master Buick Always enjoy bringing my God Mother's vehicles (she 81 years old) to Master Buick-GMC, because I have full confidence that excellent service and repai Always enjoy bringing my God Mother's vehicles (she 81 years old) to Master Buick-GMC, because I have full confidence that excellent service and repairs will be done in a professional manner and the best price possible. More
by CJ33
Verified CustomerOther Employees Tagged: Charles Williams, William Fanning , Porsha Cox
May 31, 2019
Completely satisfied They completed the work quickly and expertly. I am so happy how good it looks. I will always come to Master Buick GMC for all of my service They completed the work quickly and expertly. I am so happy how good it looks. I will always come to Master Buick GMC for all of my service More
by RONOERTLE
April 22, 2019
Having to get a key made and programmed The people there at Master Buick or very helpful and try to help me get everything done as fast as possible with the least amount of money that they c The people there at Master Buick or very helpful and try to help me get everything done as fast as possible with the least amount of money that they could they were very knowledgeable and what they do and very courteous when you talk to him More
by James55
Other Employees Tagged: Brad Gillespie
April 19, 2019
Water leak My service representative was cordial and helped me reschedule my initial visit because I was not told I would need to leave my vehicle for a few days My service representative was cordial and helped me reschedule my initial visit because I was not told I would need to leave my vehicle for a few days for service. He then rescheduled me for service which included a loaner vehicle. The reschedule date was a week away. More
by DEIRDREWR1
April 16, 2019
Good service Fast service friendly people helpful I would go back to get all my services done there they hot my truck in right away and had it out in a short tim Fast service friendly people helpful I would go back to get all my services done there they hot my truck in right away and had it out in a short tim More
by DORMANSCOTT1969
Other Employees Tagged: Roscoe Peace
April 04, 2019
Best Customer Service I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our ne I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our needs and wants with the purchase of our new Buick Enclave. There is no doubt should we wish to buy again, we would return to this dealership. More
by BUGG18274
Other Employees Tagged: Eddie Overby, Sue Oertle
April 01, 2019
Warranty oil change and tire rotation This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, th This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, they are personable, kind and considerate. They go the extra mile to make sure the customer is happy. We have a 2017 GMC and a 2019 Buick and would not take them anywhere else. More
by jb1968ga
Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt
