Steve MacDonald
Steve MacDonald at Master Buick GMC

Steve MacDonald | Page 4

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Steve MacDonald

October 26, 2022

Dealership Rating
Employee Rating

Went for recall on headlights. Was surprised to learn my part that had to be ordered was 2 decals to be placed on the headlights. More

by cnpurkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 12, 2022

Dealership Rating
Employee Rating

i have always received great service from Master GMC in a very professional manner. They schedule me for service and get me in and out and on my way very fast. I will continue to get my GMC Denali serviced t More

by Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 08, 2022

Dealership Rating
Employee Rating

It's always a pleasure to have my Yukon serviced at Master's GMC. Friendly and professional technicians that are always willing to please. More

by Susan Greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning , David Truitt

Mar 09, 2022

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 27, 2021

Dealership Rating
Employee Rating

Thank you I am a very satisfied customer. Waiting time was just about right did not get stressed. Work well done as requested and more. Thank you. More

by Margaret.shaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings

Dec 29, 2021

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2021

Dealership Rating
Employee Rating

was able to fit me in for oil change and tire rotation with little to no notice Love these guys and they are efficient and friendly More

by jrgdoucet@Gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Sue Oertle, Wade Howard, Brooke Jennings , Alyson Johns, David Truitt

Jun 23, 2021

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 22, 2021

Dealership Rating
Employee Rating

Was very well received, my car was promptly taken in and well serviced, pointing out to me a deficiency that I had completely forgotten about and had it rectified. Total satisfaction. More

by Margaret.shaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Master Buick GMC responded

Thank you for leaving us this great review, Margaret! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 08, 2021

Dealership Rating
Employee Rating

Went in for oil change and tire rotation. I did have an appointment. They immediately got my oil changed and tire rotated and was out in about 40 minutes. More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 25, 2021

Dealership Rating
Employee Rating

I've been a Master Buick GMC customer since at least 1976. Always exceeds expectations. I highly recommen this dealership and service department to anyone. More

by armerritt7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings , Alyson Johns, Carl, Service Writer

Jan 28, 2021

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 16, 2021

Dealership Rating
Employee Rating

I had a great experience at the dealership. Everyone was kind, patient and professional. The cashiers, dealers, and mechanics. I felt very at home and comfortable. More

by Cthomasjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Howard, Brooke Jennings , Keith Stone

Jan 21, 2021

Master Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 18, 2020

Dealership Rating
Employee Rating

I had to bring my truck in for service after owning it two weeks. Steve MacDonald took very good care of me. Thank you very much. More

by j.alexhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Master Buick GMC responded

Hello, and thank you for this great review! We're happy to hear that Steve took care of you! He is a great asset and we appreciate all that he does. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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