William Fanning

Master Buick GMC responded

Thank you for your wonderful review, Regine! I’m thrilled to hear you felt at home and appreciated the professional and fast service. We look forward to seeing you again at Master Buick GMC Augusta for your vehicle's service needs. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your wonderful review! I truly appreciate your kind words about our professionalism and cleanliness at Master Buick GMC Augusta. It's great to hear that you found us friendly and knowledgeable. We are always here to keep you informed and ensure a smooth experience. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you were happy with the quick oil change and car wash at Master Buick GMC Augusta. We always strive to provide great service at a great price. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your wonderful review, Mike! I truly appreciate your kind words about our friendly staff and the great service you received at Master Buick GMC. It means a lot to me to know that our team cares about our customers. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience with our service at Master Buick GMC Augusta. Our goal is to provide professional and courteous service, and it’s great to know we met that expectation. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for sharing your experience. I understand your comments regarding your service visit, including the wait time for your oil change and tire rotation, as well as the available customer amenities. At Master Buick GMC, we strive to provide a comfortable and convenient experience while customers are visiting our service department. Feel free to connect with me directly if you’d like to go over this further. We remain focused on improving our customer experience and creating a more welcoming environment for every visit. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the tire rotation during your routine maintenance. It's great to hear that our service representative was able to assist you and resolve the issue. At Master Buick GMC Augusta, our team strives to maintain high standards, and your insights help us improve. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for sharing your experience with us, Patsy. I appreciate your feedback regarding the car wash service. At Master Buick GMC Augusta, we strive to provide excellent service, and your input helps us improve. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out. We hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your review, James! I'm glad to hear that you found our team at Master Buick GMC Augusta friendly and courteous. We strive to make your experience as efficient as possible. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for taking the time to share your feedback, Mike. I understand your concerns regarding the amount of time required for your oil change and tire rotation despite having a scheduled appointment. At Master Buick GMC, we aim to provide timely service and efficient appointment scheduling so customers can plan their visits accordingly. Please feel free to contact me directly if you would like to discuss your visit further. We remain focused on improving service efficiency and appointment scheduling. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400