Stephen Mackin

Took my 2023 Corolla in 5000 mile service. The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call te The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call telling me that they will fix their damage if I pay 800 dollars. This is beyond deceitful. Gates has a horrible service manager who hung up on me. Extremely professional kind of response. Stay as far away from Gates as possible. Very deceitful people across-the-board. Buyer beware! More

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The service is always a good experience. very efficient like always , thank you , very clean envioment , price is very fair. never a very long wait. like always , thank you , very clean envioment , price is very fair. never a very long wait. More

by ROSEBUDLAX7 Verified Customer Verified Customer

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It is clean and efficient. Wish they would wash your car though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time More

by PTEETER21 Verified Customer Verified Customer

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Every time I go to gates I am impressed by the professional service I get. They are all a perfect example of great customer service. professional service I get. They are all a perfect example of great customer service. More

by ALEXPEDRO1 Verified Customer Verified Customer

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The staff always takes great care of us and the wait time is minimal. Fantastic attitude by everyone really helps take our stress away. Thank you! is minimal. Fantastic attitude by everyone really helps take our stress away. Thank you! More

by OUTERGROUNDS Verified Customer Verified Customer

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Very happy with your service department and your salesman Mike McNally, Andrew Richards. I only wished your car wash was working on my day of service. It did not work for the lady in front of me that was in Mike McNally, Andrew Richards. I only wished your car wash was working on my day of service. It did not work for the lady in front of me that was in the wash bay either. Service was exceptional. 10 stars ! More

by Terry Anne Verified Customer Verified Customer

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Gates has a nice and clean workshop, friendly service staffs, high work efficiency . I had a very good experience there. I will highly recommend gates. staffs, high work efficiency . I had a very good experience there. I will highly recommend gates. More

by LNDXM Verified Customer Verified Customer

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Nice guys and ladies in the shop service with a smile been getting oil changes and work done for over a decade here. Always use them been getting oil changes and work done for over a decade here. Always use them More

by POPPATODD Verified Customer Verified Customer

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Staff is very friendly and willing to work with you on your purchase. I have bought two vehicles and have sent my family and friends there and they too bought from Gates. Next time I am in the market f your purchase. I have bought two vehicles and have sent my family and friends there and they too bought from Gates. Next time I am in the market for a vehicle I will return to Gates. I use the service dept. for all oils changes. Best prices in Town. More

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I got my oil changed by the time I got.home it leaked out all over the ground I lost time at work because of this all over the ground I lost time at work because of this More

by KENSBLACKVET Verified Customer Verified Customer

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