Easy to set up service appointment by phone.
Service advisor was prompt, courteous and professional. Waiting area was OK.
Service advisor was prompt, courteous and professional. Waiting area was OK.
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by larryjhass
Verified Customer
Verified Customer
Service Price Transparency
Fast service and very professional.
When you get there they treat you like family and they want the best for you
When you get there they treat you like family and they want the best for you
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by alfredpc36
Verified Customer
Verified Customer
Service Price Transparency
Very efficient service.
Excellent communication from my service advisor. Will be back next year for service.
Excellent communication from my service advisor. Will be back next year for service.
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by larryjhass
Verified Customer
Verified Customer
Service Price Transparency
Excellent attention and customer services
Every
explanation was very clear Im satisfied and recommend 100%
explanation was very clear Im satisfied and recommend 100%
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by Alexander Segui Ulloa
Verified Customer
Verified Customer
Service Price Transparency
I am satisfied with your work the my car thank you so
much congratulations bye
much congratulations bye
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by dboti53
Verified Customer
Verified Customer
I am new to GMC and this dealership, but unfortunately,
my experience so far has been quite disappointing, both in terms of sales and service.
First, I specifically requested 12k miles per year on my le
my experience so far has been quite disappointing, both in terms of sales and service.
First, I specifically requested 12k miles per year on my lease but was given only 10k miles. Second, when I inquired about certain optional features, I was told they were included. However, after receiving the vehicle, I discovered they were not.
Additionally, the car had a defect in the trunk door—the latch wasn’t functioning properly, causing the electrical motor to keep running. There was also a noticeable chip on the car, which I spotted after taking delivery. After bringing the vehicle in for service, the chip remained untouched, and to make matters worse, a visible dent appeared on the front of the car.
The car was also returned in poor condition—dirty and far from presentable.
Overall, I am very disappointed with the service I’ve received thus far.
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by MARCO
Verified Customer
Verified Customer
Dec 23, 2024 -
Williamson Cadillac responded
Please contact me directly so we can resolve these issues
Beny Ledesma
General Sales Manager
benyl@wagmiami.com
Excellent customer service, Stephanie was extremely nice,
attentive to what i needed. Kept communication at all times.
attentive to what i needed. Kept communication at all times.
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by jekar09
Verified Customer
Verified Customer
Service Price Transparency
Cars are not ready yet, at dealer for over 10 days, too
long for service
long for service
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by francisco.diaz-drago
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2024 -
Williamson Cadillac responded
We apologize for the delay
Thank you for your patience
Although it was completely crowded my car was done on
time service was excellent and the service advisor helps me with all
My questions.
time service was excellent and the service advisor helps me with all
My questions.
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by Robbsotolongo
Verified Customer
Verified Customer
Service Price Transparency
Stephanie demonstrated outstanding professionalism and
addressed all my questions with complete confidence. She was exceptional.
addressed all my questions with complete confidence. She was exceptional.
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by rosariocorp
Verified Customer
Verified Customer
Service Price Transparency