Stephanie Reyno
Stephanie Reyno at Williamson Cadillac

Stephanie Reyno

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.7
127 Reviews
4.7

127 Reviews

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127 Reviews of Stephanie Reyno

June 06, 2025

Dealership Rating
Employee Rating

Very professional, service done in the promised time, This dealer can easily serve as an example for others who are a complete disaster like the one in Doral. Keep it up guys!! More

by habibmf64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Williamson Cadillac responded

Thank you for your kind review. We take great pride in delivering professional and timely service, and it's wonderful to hear that we’ve met your expectations. Your support means a lot, and we’ll continue to strive for excellence!

May 08, 2025

Dealership Rating
Employee Rating

I feel like home you people know how to treat costumers. People always like to make business with friends More

by PANCHOPEL
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno

May 09, 2025

Williamson Cadillac responded

Wow! Thank you for this wonderful review. It means the world to us that you feel at home with us. Building great relationships with our customers is what we strive for. Looking forward to having you back again!

April 29, 2025

Dealership Rating
Employee Rating

If this is going to help me to fix my car I can write the complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery cas More

by ROMMELMEDRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2025

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

May 01, 2025

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

April 28, 2025

Dealership Rating
Employee Rating

Whenever Stephanie is involved car issues are resolved. I had a pending sensor issue which mechanic couldn't duplicate and she resolved in settings More

by Bpla76
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno

Apr 29, 2025

Williamson Cadillac responded

Thank you for sharing your experience! We're glad Stephanie was able to resolve the sensor issue for you—it’s always great to hear such positive feedback!

April 13, 2025

Dealership Rating
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I have been a customer since 2013 and have found service and support to be satisfactory. More

by CALBAJAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McKesson , Alberto Fernandez

Apr 23, 2025

Williamson Cadillac responded

Thank you for being a valued customer since 2013! We truly appreciate your trust and support over the years. It’s our pleasure to serve you, and we look forward to continuing to provide you with great service.

April 08, 2025

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I had an excellent experience at Williamson for my car maintenance. From the moment I walked in, Stephany was welcoming and professional. She took the time to explain the services my car needed and were t More

by Carmen j vasallo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 10, 2025

Williamson Cadillac responded

It’s wonderful to hear you had a fantastic experience! We look forward to welcoming you back in the future.

April 08, 2025

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Employee Rating

The car I took in belongs to my now deceased father. He passed on March 2nd. It had under 9,000 miles on it, tires were original. I had blown 2 tires while runnings errands for his funeral preparations. More

by VSUAREZ6368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2025

Williamson Cadillac responded

We deeply regret the circumstances surrounding your experience and understand how difficult this time must be for you. Please know that your concerns matter to us, and we are here to support you however we can. Feel free to contact me at janelysp@wagmiami.com, as I'd like to have a better understanding of your experience with our service department.

March 31, 2025

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Employee Rating

I took my car in for service due to an issue with the shifter. I had to leave it at the dealership for a week, during which I was provided with a rental car and received periodic updates. The total cost More

by LHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2025

Williamson Cadillac responded

Thank you for bringing your experience to our attention. I will consult with the relevant parties to identify improvements and ensure this issue does not happen again. It appears that the extended service plan charged an additional deductible due to the concern being different from the original complaint. Once again, I truly value the time you took to share your feedback. Please feel free to contact me at janelysp@wagmiami.com to see if we may find a satisfactory outcome together.

March 26, 2025

Dealership Rating
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Great, quick and efficient service. A a a a a a a a a a a a More

by PMOTTA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Apr 01, 2025

Williamson Cadillac responded

Thank you so much for your positive review. We strive for your complete satisfaction and are so glad we were able to deliver!

March 22, 2025

Dealership Rating
Employee Rating

Easy to check in, great service, comfortable waiting area, WiFi internet available and fast, waiting area bathroom clean More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Williamson Cadillac responded

Thank you for your feedback. We are so glad that you appreciate our facilities and that you were comfortable while you waited for your vehicle's service. Complete customer satisfaction is always our ultimate goal.

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