My advisor is Stephanie and I absolutely love how she
take care of us. She is the best! Very honest and she has great customer service.
take care of us. She is the best! Very honest and she has great customer service.
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by claudiajones5404
Service Price Transparency
Aug 19, 2026 -
Williamson Cadillac responded
Thank you for your wonderful feedback! We’re thrilled to hear Stephanie provides honest, attentive, and exceptional customer service. We truly appreciate your trust in her and our team.
I was extremely disappointed by the unprofessional work
they did on my car.
I had a tire pressure sensor installed on one of my tires, and when I left the dealership, the tire was pressure apparently was
they did on my car.
I had a tire pressure sensor installed on one of my tires, and when I left the dealership, the tire was pressure apparently was not checked because the tire was over. Inflated well above Cadillac specs.
Apparently, the tech did not even check the tire pressure because it the tire red 39 pounds where it’s supposed to read 32 pounds….. very sloppy, unprofessional work.
This was the second time I had a tire pressure sensor mounted without the tire pressure even being checked; on this visit, I also had an alignment, and I’m now wondering if they even did the work !!!
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by joeypinsker
Service Price Transparency
Aug 10, 2026 -
Williamson Cadillac responded
We’re truly sorry for the frustration you experienced and appreciate you bringing this to our attention. Your feedback helps us improve, and we’re committed to making things right. Please contact our service management team at your earliest convenience so that we may better understand your experience.
Great service, clean area kind in two words I definitely
will recommend the service Dpt.
will recommend the service Dpt.
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by Temptation
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Reyno
Aug 10, 2026 -
Williamson Cadillac responded
Thank you for your warm recommendation—our team is delighted that you found the service excellent and the environment welcoming. We look forward to continuing to provide the care you deserve.
This dealership accepted my Cadillac XT4 from one phone
call from Lexus Dealership, where I purchased the car and Lexus told Stephanie that the vehicle factory warranty covers a slow crank Battery, Stephan
call from Lexus Dealership, where I purchased the car and Lexus told Stephanie that the vehicle factory warranty covers a slow crank Battery, Stephanie told me to bring my vehicle to Williamson, the Service Department analyzed my car, and found a Recall on the Fuel Pump Control Module and they also repair the Recall. I give Williamson 10 thumbs up for great service all in one day!! I Love Williamson Cadillac and their great service department. Thanks!
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by Caddy_pat62
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Williamson Cadillac responded
Thank you for trusting us with your XT4 — we’re glad Stephanie and our service team were able to assist quickly and professionally.
My experience with the dealership and the service advise
was great. It was quick and easy to resolve my issues.
was great. It was quick and easy to resolve my issues.
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by nyj1993
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Reyno
Aug 05, 2026 -
Williamson Cadillac responded
We’re glad your experience was quick and easy, and we appreciate your positive feedback about Stephanie’s support. Thank you for choosing our team for your service needs.
She was a great, the dealership not so much
They tried
to over charge me
to over charge me
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by RIKKI.ROYERO
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Williamson Cadillac responded
Thank you for sharing your feedback. We’re sorry to hear that your experience with the dealership did not meet expectations, and we appreciate you recognizing the advisor’s efforts. If you’d like to discuss your visit in more detail, please reach out to our service management team so we can address your concerns directly and work toward a resolution.
As always Stephanie is a great example of professionalism
and respect to the customers, she will always be the one you need to get for service advice
and respect to the customers, she will always be the one you need to get for service advice
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by habibmf64
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Williamson Cadillac responded
Thank you for recognizing our team’s efforts—we’re committed to keeping your trust.
I've been a customer for many years and this last visit
was very disappointing. Most likely will be my last time coming here for service.
was very disappointing. Most likely will be my last time coming here for service.
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by JOSE@CNSI.US
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Williamson Cadillac responded
Thank you for sharing your thoughts—your long‑time loyalty means a great deal to us, and we’re truly sorry this visit fell short of the experience you deserve. Please contact our service management team should you wish to discuss your recent experience further.
Service was great Stephanie assisted with any all
questions I had and for the most part it was a quick experience
questions I had and for the most part it was a quick experience
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by ENRIQUEABILLEIRA88
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Williamson Cadillac responded
Your satisfaction is our greatest reward—thank you for sharing it.
Well, my experience with service has always been
extremely great. I have to say that not so with a showroom. I walked into the showroom and walked around for about 5 to 10 minutes stopping at severa
extremely great. I have to say that not so with a showroom. I walked into the showroom and walked around for about 5 to 10 minutes stopping at several cars and looking at them specially a CT four on the left-hand side by the entrance as you exit I have to say not. One sales person approached me or asked me if I needed assistance no one even greeted me. This is not the experience that I have come to expect from a Cadillac dealership.
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by anis5127
Verified Customer
Verified Customer
Other Employees Tagged:
Stephanie Reyno
Jun 29, 2026 -
Williamson Cadillac responded
We’re truly sorry your showroom visit didn’t reflect the attentive, welcoming experience you’ve come to expect from us, and we appreciate you bringing this to our attention so we can address it immediately and ensure it never happens again.
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