Stephanie Reyno
Stephanie Reyno at Williamson Cadillac

Stephanie Reyno | Page 22

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.6
216 Reviews
4.6

216 Reviews

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216 Reviews of Stephanie Reyno

January 07, 2021

Dealership Rating
Employee Rating

Williamson Cadillac / GMC is and excellent dealer, the service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. More

by BOTIFOLL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Carmen Alicea, Rolando Pardo , Mickey Barrios, Robert Garcia, Alvaro Jimenez, Skip Moosang

Jan 08, 2021

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 01, 2021

Dealership Rating
Employee Rating

I had the worst experience at Williamson Cadillac. I brought the car in Monday morning with no ac. I explained that I was driving from Ocean Reef to Tampa on Friday. Mickey said that he was confident More

by Robert Sorenson Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mickey Barrios

Jan 07, 2021

Williamson Cadillac responded

We apologize for not being able to complete the repairs to your car within the time frame you required. We are proud of the great reputation our service department has achieved in the community but we let you down on this visit.

Jan 07, 2021

Robert Sorenson Jr. responded

To add insult to injury when I returned home I had my car fixed. Work was done in 3 hours. I told the local dealership that Williamson Cadillac told me that they had inspected my brakes and that I needed new brakes right away, per Mickey. He went so far as to suggest it wasn't safe. Upon a Cannon Cadillac inspection they told me that my brakes were fine, that they were in very good shape. That is the type of honesty that I look for when selecting a car and a dealer. It's disturbing, that a Williamson would encourage me to spend $600 on brakes I didn't need to. Just glad that I never need to go back to Williamson again.

November 27, 2020

Dealership Rating
Employee Rating

I always receive a top notch service but I mean for my vehicle the SRX!!! I am treated well by staff-I have the highest regards More

by MRDELREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Rolando Pardo , Carlos Gomara, Skip Moosang

Dec 02, 2020

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 09, 2020

Dealership Rating
Employee Rating

I always receive prompt respectful service at the establishment. I am always informed of wait times and accommodations are available for customers. The establishment is always clean and the atmosph More

by TERELL7492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Richard Loero, Tony Martinez, Juan Santos, Rolando Pardo , Jermaine Chambers, Robert Garcia, Skip Moosang

Nov 11, 2020

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rogers - jrogers@wagmiami.com

September 23, 2020

Dealership Rating
Employee Rating

Dealer it’s very clean . Well painted ., staff very friendly.,customer service 5 stars fast service ., waiting room great ., wile waiting you can have a coffee water and snacks More

by Wilmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Carmen Alicea, Rolando Pardo , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Skip Moosang, Alfonso

Sep 25, 2020

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2020

Dealership Rating
Employee Rating

Fantastic service from the get go. Relaxed and clean atmosphere (even during covid 19). Knowledge and experienced staff that listened to our concerns and issues. Would highly recommend to anyone looking More

by garyrmarkham
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Richard Loero, Tony Martinez, Carmen Alicea , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Skip Moosang

May 26, 2020

Williamson Cadillac responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Williamson Cadillac was able to provide you with an unforgettable experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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