Carmen Alicea

Carmen was very helpful and she provided great customer service. I was in and out. service. I was in and out. More

by ROSA9682 Verified Customer Verified Customer

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She was very Professional. She delivered me a GREAT SERVICE. THANKSS Nice Employees, Nice and clean Location . Thanks to the Mechanics .. She delivered me a GREAT SERVICE. THANKSS Nice Employees, Nice and clean Location . Thanks to the Mechanics .. More

by ROBERTO MERINO. Verified Customer Verified Customer

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The car has been to another dealership countless times. The service rep Julio advised me to come in and ask to have the service manager drive the vehicle with me while the vehicle had been stationary for The service rep Julio advised me to come in and ask to have the service manager drive the vehicle with me while the vehicle had been stationary for a day. During the drive, the noise was replicated and hopefully they will figure this out. More

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Carmen has always been excellent! I will say that my two previous service visits for oil changes were sloppy. Dripping oil left on exhaust and oil pan. No fault of my advisor. She not I will say that my two previous service visits for oil changes were sloppy. Dripping oil left on exhaust and oil pan. No fault of my advisor. She noted this for me. More

by kedge59.ke Verified Customer Verified Customer

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M cobraron mas dinero Del k me dijeron Revise el carro Me Cambiaron una sola piesa So digo la cantidad es super y demasiado carro Me Cambiaron una sola piesa So digo la cantidad es super y demasiado More

by NOELGALA1228@ yahoo.com Verified Customer Verified Customer

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Unfortunately, my service experience yesterday at Williamson Cadillac was disappointing. I dropped off my vehicle at approximately 12:30 PM for an oil change, and it took about four hours before I wa Williamson Cadillac was disappointing. I dropped off my vehicle at approximately 12:30 PM for an oil change, and it took about four hours before I was able to get my vehicle back around 4:30 PM. For a routine oil change, I feel that this was an excessive amount of time and not the level of service I expected from a Cadillac dealership. The reason I am not leaving a one-star review is because of Carmen Alicea in Customer Service. She was extremely helpful, professional, and attentive throughout the situation. She personally went to check on my vehicle and waited to make sure it was finally returned to me. I truly appreciate her effort and the way she handled the situation. Unfortunately, despite Carmen’s excellent customer service, the overall service experience and four-hour wait for an oil change were not acceptable and definitely need improvement. More

by alamar31 Verified Customer Verified Customer

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Erik and the staff was attentive and addressed our concerns. Thank you to the team. concerns. Thank you to the team. More

by yusmanyperez Verified Customer Verified Customer

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Williamson Cadillac never fails. Great service and excellent staff are always consistent. Have been a customer of theirs for over 10 years. Great service and excellent staff are always consistent. Have been a customer of theirs for over 10 years. More

by lperez0113 Verified Customer Verified Customer

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I am customer of Williamson from the first store and always are been the best in all Florida. Contatileyions always are been the best in all Florida. Contatileyions More

by Pepefolgueira Verified Customer Verified Customer

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Excellent experience Everything was on time, the stay was very comfortable, and the wait was not too long. Overall, I had a very good experience. very comfortable, and the wait was not too long. Overall, I had a very good experience. More

by ROBECABALLERO Verified Customer Verified Customer

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