Julio Lopez

Excellent service experience at Williamson Cadillac! From the moment I arrived (almost at closing) until the time I left, the entire process was efficient, professional, and friendly. The service team w From the moment I arrived (almost at closing) until the time I left, the entire process was efficient, professional, and friendly. The service team was welcoming and made sure everything was handled smoothly and in a very timely manner. I truly appreciated the excellent customer service (Julio) and hassle-free experience. Highly recommend Williamson Cadillac for their outstanding service! More

by Mdgomez Verified Customer Verified Customer

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They are always polite, professional and ready to assist in our needs. Even during the renovation they are extending help to make the experience Great!! in our needs. Even during the renovation they are extending help to make the experience Great!! More

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Julio was very communicative with updates about the status of our vehicle and he went above and beyond to get our vehicle fixed in a timely manner. We really appreciated the care and attentiveness he t status of our vehicle and he went above and beyond to get our vehicle fixed in a timely manner. We really appreciated the care and attentiveness he took with our case More

by TIMOTHY.P.CORR Verified Customer Verified Customer

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I've been buying and servicing Escalades at Williamson Cadilac for over 25 years. Not once have I ever considered going anywhere else. The service here is impeccable. Julio Lopez, Edgar Lacayo and Luis Cadilac for over 25 years. Not once have I ever considered going anywhere else. The service here is impeccable. Julio Lopez, Edgar Lacayo and Luis Carbonell are the best. They are my Service Rep, Loaner Rep and Sales Rep. More

by georgejoseph305 Verified Customer Verified Customer

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Great I have been dealing with Julio since I got my car and can honestly say he has never given me a reason to be unsatisfied and can honestly say he has never given me a reason to be unsatisfied More

by BATSONTRICIA Verified Customer Verified Customer

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This dealership is very sloppy with their work and have no respect for customers or their time. My car was at the dealership for over a month one of my issues (my rear seat not folding down )was not resolv no respect for customers or their time. My car was at the dealership for over a month one of my issues (my rear seat not folding down )was not resolved and in fact when I picked my car up I had to bring it to the attention of the service manager Rolando I then had to take it to another shop and then return it(my car) to the dealership for another day to finally get it fixed. Every time to include this time I take my car to this dealership they damage at least one of my rims so I always have to leave my car to include this time at the dealership for extended time. This dealership has a scanner to check your vehicle coming in but don’t check your vehicle after they do damage to your vehicle so if you don’t check it thoroughly that’s going to be your problem. This visit they had to repair my front rim which they damaged and now when I drive my vehicle over 70 it doesn’t feel as smooth as it did when I got my car alignment at this dealership. I got no updates and had to contact them and most of the time I got no reply when they had my car. They were not rude or disrespectful I just don’t feel like a valued customer or a respected part of the Cadillac family and one of the reasons I got this ev is because I believed that Cadillac service would make the purchase worth it. More

by pkye Verified Customer Verified Customer

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Mr.Julio service advisor is very helpful and very courteous. Very timely fashion service was done courteous. Very timely fashion service was done More

by VIPULVAHIA Verified Customer Verified Customer

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Always amicable and service is not that long unless they are very busy. I dont have a hard time when i come here. are very busy. I dont have a hard time when i come here. More

by MLEYLANY1 Verified Customer Verified Customer

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Jorge my sales associate was amazing. Everyone was great. Thank you! I appreciate all the help Everyone was great. Thank you! I appreciate all the help More

by michael mizrahi Verified Customer Verified Customer

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I love working with the staff at Williamson Cadillac Buick GMC dealership. The convenience of logging in online and picking a service time makes taken care of my truck very easy and my service rider is Buick GMC dealership. The convenience of logging in online and picking a service time makes taken care of my truck very easy and my service rider is always ready and eager to help me. Julio keep me informed and assures that my truck is out of my hands for the least amount of time. More

by William Martin Verified Customer Verified Customer

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