John Varela
John Varela at Williamson Cadillac

John Varela

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
462 Reviews
4.8

462 Reviews

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462 Reviews of John Varela

October 07, 2026

Dealership Rating
Employee Rating

The car took about a week to get fixed. When it was finally ready to be picked up, I arrived only to find out the battery was dead. I then had to wait another couple of hours for them to re More

by Albert41
Recommend Dealer
No

Other Employees Tagged: John Varela

Oct 08, 2026

Williamson Cadillac responded

We sincerely apologize for the delays and inconvenience you experienced, particularly with the battery issue and the original concern not being fully resolved. Your feedback is important to us, and we appreciate the opportunity to improve your experience.

October 06, 2026

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Employee Rating

The service by John Varela and others was professional and friendly. Multiple updates were provided as the work was being completed. Work was finished quickly and correctly. More

by chris
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Oct 07, 2026

Williamson Cadillac responded

Thank you, Chris, for your kind words! We’re delighted to hear that John and our team provided professional, friendly service and kept you informed throughout the process.

September 29, 2026

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Employee Rating

John Varela is a highly professional individual with extensive knowledge of his work. He explained the service process my vehicle would undergo in detail and showed me where sit and wait. The estimated More

by josecueto2013
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Sep 29, 2026

josecueto2013 responded

John Varela is a highly professional individual with extensive knowledge of his work. He explained the service process my vehicle would undergo in detail and showed me where to sit and wait. The estimated time was met exactly. I am very pleased with the service provided.

Sep 29, 2026

josecueto2013 responded

John Varela is a highly professional individual with extensive knowledge of his work. He explained the service process my vehicle would undergo in detail and showed me where to sit and wait. The estimated time was met exactly. I am very pleased with the service provided.

September 24, 2026

Dealership Rating
Employee Rating

Great service Good service overall. Very kind and helpful on fulfilling my needs Thank you More

by Amayoral0
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Oct 05, 2026

Williamson Cadillac responded

Thank you for the great feedback! We’re glad John and our team were kind, helpful, and focused on taking care of your needs. We appreciate you choosing Williamson!

September 22, 2026

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Employee Rating

I am customer of Williamson from the first store and always are been the best in all Florida. Contatileyions More

by Pepefolgueira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Yair Garrido

Oct 05, 2026

Williamson Cadillac responded

Thank you for the wonderful feedback! We truly appreciate your continued trust in Williamson!

September 19, 2026

Dealership Rating
Employee Rating

JON was absolutely great well knowledge John was great to work with! He was very attentive, professional, and made sure I was taken care of throughout the entire process. Excellent customer service and a gre More

by Danieleguiguren
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Oct 05, 2026

Williamson Cadillac responded

Thank you for the fantastic recommendation! We’re thrilled John was attentive, knowledgeable, and made sure you were well taken care of throughout your visit. We truly appreciate your trust in Williamson Cadillac!

September 13, 2026

Dealership Rating
Employee Rating

Very good. My experience at Williamson was very good and work was done timely. Excellent. More

by COEDS0070
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Oct 05, 2026

Williamson Cadillac responded

Thank you for the great feedback! We’re glad John and our team provided timely, excellent service and made your visit a positive one. We appreciate your business!

September 11, 2026

Dealership Rating
Employee Rating

John has gone beyond limits to smooth over some rough patches Starting with my poor delivery of my new car and having steering issues after week 3. Thank you John for staying on top of the issues and he More

by Ruth21952
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2026

Williamson Cadillac responded

Thank you for sharing your experience! We’re glad John went above and beyond to help smooth out the challenges with your new vehicle and stayed on top of the steering concerns. We truly appreciate your patience and trust!

September 03, 2026

Dealership Rating
Employee Rating

Overall I am extremely satisfied with the service provided by Williamson Cadillac. Great customer service and attention to detail More

by eduardo4350
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Sep 03, 2026

Williamson Cadillac responded

Thank you for the excellent feedback! We’re proud to hear that John and our team delivered outstanding customer service and attention to detail.

August 29, 2026

Dealership Rating
Employee Rating

El servicio , communication es pecima, no es el mismo de un ano atraz , no hay calidad y muy lentos en servicio More

by COLLAZOSUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2026

Williamson Cadillac responded

Lamentamos saber que su experiencia reciente no cumplió con sus expectativas, especialmente en cuanto a la comunicación, calidad y tiempos de servicio. Agradecemos que nos lo haya hecho saber y nos gustaría tener la oportunidad de addressar sus inquietudes y recuperar su confianza.

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