Sonya West is an award-winning sales and leasing specialist with over 10 years in the automotive industry. Her success is driven by putting her clients at the center of all she does. Her consulting centers around not only clients’ wants but their underlying, and sometimes unspoken, needs. Her favorite quote is, “nobody cares how much you know until they know how much you care.” Nothing gives her more joy than meeting new people, developing new relationships, and putting her new friends behind the wheel of the perfect vehicle. Outside of work, Sonya enjoys anything outdoors and spending time with her 2 rescue dogs. She has always been an advocate for animals in need helping out whether it is carrying food around in her car to donating a percentage of her commission to sponsor Heartworm treatment for shelter dogs. She would love to see pictures of your fur babies. Post on her FB page SonyaWestBMW or email sonya.west@galleriabmw.com
Read moreDealership Experience
9 yrs, 3 mos
Industry Experience
13 yrs, 7 mos
Specialties & Trainings
Facebook - Sonya West BMW
Instagram - Sonya West BMW
Youtube URL - Sonya West's BMW car Girl
Languages Spoken
English
Employee Video
336 Reviews
Write a Review336 Reviews of Sonya West
December 29, 2023
Sonya was very helpful through the whole car buying process. Contact Sonya if you're in the market for a new BMW. We look forward to working with her in the future! process. Contact Sonya if you're in the market for a new BMW. We look forward to working with her in the future! More
December 23, 2023
Galleria BMW has a very professional team while providing a genuinely friendly and personal experience. a genuinely friendly and personal experience. More
Other Employees Tagged: MICHELLE LADNER, Dawn Mattina
November 18, 2023
What an experience! End to end, I’ve never had a less than perfect experience with any person or department at this dealership. Professionalism and attention to detail End to end, I’ve never had a less than perfect experience with any person or department at this dealership. Professionalism and attention to detail at every level. I’m a repeat customer and will be back. Driving the third BMW I’ve purchased from Sonja. This girl knows these cars inside and out. More
Other Employees Tagged: Austin Watts
November 07, 2023
This is the second BMW that I have purchased from Sonya West at Galleria BMW. Sonya is always a pleasure to work with and goes the extra mile to make sure her customers get what they are looking for and h West at Galleria BMW. Sonya is always a pleasure to work with and goes the extra mile to make sure her customers get what they are looking for and have everything they need. Thank you Sonya and Galleria BMW! More
November 05, 2023
I’ve had the pleasure of working with Sonya West of Galleria on 2 vehicles. I had initially met Sonya through a recommendation on a BMW forum and boy did that recommendation not disappoint. I was a b Galleria on 2 vehicles. I had initially met Sonya through a recommendation on a BMW forum and boy did that recommendation not disappoint. I was a bit skeptical is being in NY, the furthest I had looked for a vehicle was New Jersey. Sonya took the time to source a M8 for me in 2020 and the entire process was as easy as I could ever wish for. Sonya is an incredible sales rep as well as an incredible person, putting the client experience first in all her interactions. She structure an amazing deal the first round and how could I not afford her my business at the term of my lease. The second experience with a M8 comp was as smooth as the first. I can’t imagine ever leaving Sonya and the Galleria family. My vehicles were shipped to NY in closed containers in tip top shape. If you don’t have a sales rep that you can trust, I implore you to contact Sonya. No nonsense straight shooter in all engagements. She partners with you throughout the process and as I stated earlier, the customer comes first always. Sonya is an asset, simply stated. Thank you for your service, partnership and now friendship. BMW corporate - take note, Sonya should be held in the highest regards. More
October 31, 2023
Sonya is what the BMW experience is all about, the customer. From the time Sonya greeted us at the door, until we drove off the lot, it was all about us, the customer, and making our BMW purchase an e customer. From the time Sonya greeted us at the door, until we drove off the lot, it was all about us, the customer, and making our BMW purchase an easy process. Thank you, Sonya, for making Galleria BMW a top notch experience! More
October 31, 2023
Sonya was very professional and patient with me throughout the process and happily answered all my questions and concerns. She went over and beyond making sure the purchase of my BMW was without a throughout the process and happily answered all my questions and concerns. She went over and beyond making sure the purchase of my BMW was without any problems. I never felt pressured as I have from other salespersons. I would recommend Sonya and the dealership to everyone looking for a vehicle. She is AWESOME!!!!!!! More
Other Employees Tagged: David, Finance and Ben, assistant to Sonya
September 28, 2023
I worked with Sonya West on the purchase of a certified pre-owned BMW 440i convertible. This was hands down the best experience I have ever had with a car dealership, whether searching for new or pre-owned pre-owned BMW 440i convertible. This was hands down the best experience I have ever had with a car dealership, whether searching for new or pre-owned, sale or lease. I live out of state and was not able to view the vehicle in person before making the decision to purchase, and Sonya was incredibly helpful throughout the entire process. She immediately impressed me as trustworthy, which in a transaction of this nature was essential. She facilitated the financing and post-sale/transport process flawlessly, and my vehicle arrived across the country just 4 days after the purchase. If you are searching for a vehicle I highly recommend reaching out to Sonya. She is honest, knowledgeable and efficient. More
September 22, 2023
Great experience, friendly, courageous, polite and very professional. This experience made us glad we chose galleria, BMW. Sonya West outstanding service this is our 4th car that we got from Sonya in the p professional. This experience made us glad we chose galleria, BMW. Sonya West outstanding service this is our 4th car that we got from Sonya in the past nine years. The service from Sonya is exceptional she is extremely knowledgeable and helpful and a delight to have her work with us. We would highly recommend Sonya for your next purchase or lease of a car. Last but not least she goes above and beyond to get you the car of your dreams. It’s not like we live around the corner, we drive three hours just to get to the dealership for Sonya to take care of us. she’s not just a great sales person. She’s a great person. More
Other Employees Tagged: Ben
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