Sidney Brooks

I was truly pleased with the service I received from this dealership. Everyone who assisted me in my vehicle-buying process was very professional and friendly. dealership. Everyone who assisted me in my vehicle-buying process was very professional and friendly. More

by gmf60 Verified Customer Verified Customer

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Vehicle was not as described, was missing parts seen on pictures, and was in fair condition at best. I brought it up to the sales person, made a very fair offer given the condition and replacement value (9 pictures, and was in fair condition at best. I brought it up to the sales person, made a very fair offer given the condition and replacement value (9% less asking). Another salesman sat down (introduced themselves as the sales manager!), and said best they could do is $200 off (+$300 if they ran my credit). The finance officer refused to take no as an answer to any additional warranties, so we went back and forth playing that game for another 10 minutes. They knew I had traveled from out of state and instead of being fair, they chose to make the sale on their terms alone. (And before I get some silly response about how the car was priced accordingly based on the options, save it. Options are only part of the equation.) And you wonder why there's no customers in the dealership on a Friday! More

by brett.brannan Verified Customer Verified Customer

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Great experience with both trading and buying my new car. Very polite and accommodating om every level. Very polite and accommodating om every level. More

by kenmichele04 Verified Customer Verified Customer

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great experience, I will definitely shop here again. The salesman was professional and we completed the transaction in record time. The salesman was professional and we completed the transaction in record time. More

by rosellamhunter Verified Customer Verified Customer

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Friendly and helpful staff sales and service. Always looking out for the customers best interest. Always looking out for the customers best interest. More

by ksantelli81 Verified Customer Verified Customer

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Great experience. Both my salesman, and my finance guy were both awesome. Will highly recommend Both my salesman, and my finance guy were both awesome. Will highly recommend More

by robbyprice23 Verified Customer Verified Customer

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Best dealer in the area. Sales and service are both fantastic. Honest pricing and no games. I recommend this dealer to everyone. Sales and service are both fantastic. Honest pricing and no games. I recommend this dealer to everyone. More

by robert.croxton Verified Customer Verified Customer

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What is not to love about Koons white marsh! Christian Stark and staff are the best! Christian Stark and staff are the best! More

by SHELLYCANTER Verified Customer Verified Customer

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Great team to work with. Will recommend them for other people how are looking for a car. Will recommend them for other people how are looking for a car. More

by vertexbuildersmd Verified Customer Verified Customer

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This is my second time just unexpectedly showing up for something regarding my new truck (at no fault of KOONS) and Chris in service has been absolutely wonderful! He has fit me in and taken care of my ne something regarding my new truck (at no fault of KOONS) and Chris in service has been absolutely wonderful! He has fit me in and taken care of my needs, not once but twice now! Thank you so much Chris (and of course the rest of the service guys). I appreciate you all! It was nice to see Sidney as well. He seen me in the service waiting area and popped in to check on me. You guys are great. Thank you again and I'll see you next time. More

by Donna Langley Verified Customer Verified Customer

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