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Shelton Jackson
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24 Reviews
24 Reviews
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24 Reviews of Shelton Jackson
December 20, 2024
NEVER AGAIN! It takes a lot for me to write a negative review, but I feel compelled to do so to ensure no one else experiences what I did. This is particularly d It takes a lot for me to write a negative review, but I feel compelled to do so to ensure no one else experiences what I did. This is particularly disappointing because I purchased my car from this dealership and previously held them in high regard. I brought my car in for an annual inspection, and the experience was troubling from the start. An attendant accidentally slammed my car door into the wall, causing noticeable damage. When I picked up the car, the door had chipped paint, and a pillar was slashed with what appeared to be a sharp object. I reported this immediately, and the dealership agreed to repair the damage. However, when I retrieved my car after the repairs, I was informed that a dent in the door was not fixed because I hadn’t claimed it earlier. This was both surprising and frustrating because the damage occurred during their custody of the vehicle. The staff had failed to conduct a proper joint inspection when the door was originally slammed, leaving me with no way to verify the full extent of the damage upfront. I shared my dissatisfaction through the Honda survey and sought an independent vendor to repair the dent, which cost me $1,600. On the same day, I received a call from a dealership representative who promised to reimburse me for this cost. I provided all requested documentation promptly. However, despite numerous follow-up calls and assurances, I was informed—after a month of delays and unfulfilled promises—that they would not honor the reimbursement. This entire experience has been disappointing and deeply unprofessional. A dealership should be a place of trust, but this incident has completely eroded my confidence in their integrity and customer service. I strongly recommend considering other options for your Honda needs. More
by kao9011
September 22, 2024
The service department is always great and Mitch in sales is my go-to guy! Andre in finance is always a pleasure to do business with. is my go-to guy! Andre in finance is always a pleasure to do business with. More
by NEMARANO
Verified CustomerOther Employees Tagged: Mitch Lasman, Rudy Davis, Andre Woods
November 08, 2023
Everyone at main line Honda was outstanding in every way. All were very k nowledgeable & professional All were very k nowledgeable & professional More
by BHELPIN
Other Employees Tagged: Steve Bloomer, Nino Nicolaci, Mitch Lasman, David Baratka, Rudy Davis, Joe Musacchio , Steve Bloomer-service manager/supervisor
October 18, 2023
SCOTT zeideman excellent. Helped with new brakes for used crv bought the week before there Helped with new brakes for used crv bought the week before there More
by CMFARNAN
Other Employees Tagged: Steve Bloomer, Nino Nicolaci, Mitch Lasman, Andre Woods , Scott Zeidman excellent
September 28, 2023
The Dealership makes me feel as though I am a Valued Customer on each visit. Customer on each visit. More
by biafra157
Other Employees Tagged: Michael Freeman, Steve Bloomer, Nino Nicolaci, Joe Seker, Rudy Davis , Tahir Biggs is Super Great as a Sales Person
August 04, 2023
Steve was my salesman he was very helpful and accommodating. Tim helped me when i had to get my car looked at. Entire staff very nice. Thank you! Love my car! accommodating. Tim helped me when i had to get my car looked at. Entire staff very nice. Thank you! Love my car! More
by savannah
Other Employees Tagged: Michael Freeman, Steve Bloomer, David Baratka, Rudy Davis, Joe Musacchio, Steve Knopf
May 31, 2023
Dave Tierney is trustworthy and friendly. I will always go to him to purchase my cars. I will always go to him to purchase my cars. More
by MEARNSFIVE
Other Employees Tagged: Nino Nicolaci, David Tierney, Rudy Davis, Joe Musacchio, Andre Woods
January 01, 2023
Andre is always a pleasure to work with as he is very pleasant and treats the customer with respect. Joe worked with me to get me what I needed. Overall the team at Mainline Honda is great and it i pleasant and treats the customer with respect. Joe worked with me to get me what I needed. Overall the team at Mainline Honda is great and it is a dealership that I would recommend to anyone looking to buy a car. More
by KALAUDRE
Other Employees Tagged: Joe Seker, Andre Woods, Helena Timbers
December 05, 2022
I have been a customer for almost 20 years and have always been treated with respect and fairness. It's a family like atmosphere and I feel like I'm apart of the family when I go there. always been treated with respect and fairness. It's a family like atmosphere and I feel like I'm apart of the family when I go there. More
by epdrummond
Other Employees Tagged: Michael Freeman, Nino Nicolaci, Rudy Davis, Andre Woods , Lucy Hu
October 01, 2022
Great car for a great price and service was done same day as I brought the car there. The car should have been better tested and fixed the first time I brought it in. as I brought the car there. The car should have been better tested and fixed the first time I brought it in. More
by fred_van_bergen
Other Employees Tagged: Nino Nicolaci, Andre Woods , Carload
