Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski | Page 58

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
586 Reviews
4.9

586 Reviews

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586 Reviews of Shelly Jackowski

May 14, 2020

Dealership Rating
Employee Rating

Service department excellent Shelly was very helpful and courteous. Very professional and good quality service given. I would recommend your service department to others. I was More

by joettehanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly provided good quality customer service. Thank you for recommending Cowboy Toyota to your friends.

May 13, 2020

Dealership Rating
Employee Rating

The overall best experience. Ivan was professional and helpful. The internet price was honored. No surprises. Asked me what I expected and matched those expectations. More

by ndcontreras
Recommend Dealer
Yes

Other Employees Tagged: Ivan Williams

May 15, 2020

Norm Reeves Toyota Dallas responded

We are so happy to hear that you had the best car buying experience with Ivan and that all of your expectations were met. We appreciate you coming to Cowboy Toyota.

May 13, 2020

Dealership Rating
Employee Rating

Scheduling appointment was very easy!Shelly ALWAYS takes Scheduling appointment was very easy! Shelly ALWAYS takes the time to explain Service details and what needs to be taken care of on the next visit! More

by Shocken66
Recommend Dealer
Yes
May 15, 2020

Norm Reeves Toyota Dallas responded

Thank you for bringing your vehicle to the Service Department at Cowboy Toyota. We are glad you are always pleased with the customer service you receive from Shelly.

May 13, 2020

Dealership Rating
Employee Rating

Shelly always takes care of me and my cars She explains everything and what to do for the visit. I also got a car to use and it was easy to do an errand and go home to wait for the car to be d More

by Sadegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Do not know her name, but it was easy to sign up for a loaner car.

May 15, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you and your brother always receive fantastic customer service from Shelly. Cowboy Toyota appreciates you bringing your cars to our Service Department. See you next time!

May 12, 2020

Dealership Rating
Employee Rating

Regular check-up I was taken care of immediately and the work was done really well. The waiting rooms are exceptionally clean and cared for. I was personally in More

by jfamha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2020

Norm Reeves Toyota Dallas responded

Thank you for bringing your vehicle for service at our Service Department. We appreciate your kind words about your experience at Cowboy Toyota.

May 08, 2020

Dealership Rating
Employee Rating

My car was finished when it was promised, actually it was a little earlier than promised. All the work was properly done, and my car was returned to me in a very clean shape. Shelley assured me that all prec More

by dzoth
Recommend Dealer
Yes
May 14, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that you received top notch service from our Service Department. Shelly is correct that Cowboy Toyota is taking necessary precautions during this difficult time. Thank you.

May 08, 2020

Dealership Rating
Employee Rating

GREAT SERVICE. I always could trust Cowboy Toyota to do an excellent job. I have been a customer for over 20 years and Shelley has taken care of me above and beyond More

by sjennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2020

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Cowboy Toyota and knowing that you always receive great service from Shelly and the entire Service Department. We look forward to servicing your vehicle again.

May 07, 2020

Dealership Rating
Employee Rating

Shelly in the service department is the best - She always take care of me and my car and never have to worry about anything. - She's Great More

by bobc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive top notch customer service from Shelly in the Service Department of Cowboy Toyota. Thank you for letting us take care of your vehicle. See you next time!

May 02, 2020

Dealership Rating
Employee Rating

Shelly is the best! Great service. I was In and out quickly and felt safe during this pandemic Shelly always makes sure I get the service I need and within my budget More

by Gobby
Recommend Dealer
Yes
May 08, 2020

Norm Reeves Toyota Dallas responded

We are happy to hear that you always receive great service from Shelly. We appreciate you trusting your vehicle with the Service Department at Cowboy Toyota.

April 30, 2020

Dealership Rating
Employee Rating

work was done quickly ! I have only gone to Toyota since I bought my car there in 2005, Shelly Jackowski and her team are the only ones who have worked on car. She tells me More

by wahoola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2020

Norm Reeves Toyota Dallas responded

Thank you so much for recommending Cowboy Toyota to your friend. We are so glad that you always receive top notch service from Shelly and the Service Department team. See you next time!

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