Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski | Page 58

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
604 Reviews
4.9

604 Reviews

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604 Reviews of Shelly Jackowski

June 26, 2020

Dealership Rating
Employee Rating

The service was Speedy and efficient. I was only there for texas state inspection of my vehicle but everyone I spoke with was friendly and knowledgeable. More

by cathy.anton
Recommend Dealer
Yes

Other Employees Tagged: BOBBIE ADKINS

Jun 29, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you received friendly and efficient customer service during your visit to the Service Department at Cowboy Toyota. We hope to see you again.

June 24, 2020

Dealership Rating
Employee Rating

Always greeted with friendly and professional customer service...My Expert Service Tech is Shelly J and she has kept my Toyota vehicles in tip top shape for 5+ years with honesty and integrity! More

by libramhayes
Recommend Dealer
Yes
Jun 25, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive excellent customer service from Shelly. We appreciate your repeat business and thank you for being a loyal customer of Cowboy Toyota.

June 24, 2020

Dealership Rating
Employee Rating

Awesome service! Recently move to Texas and Cowboy Toyota is going to be my go to dealer for service and eventually purchased a new Toyota. Thanks!!!! More

by Javier
Recommend Dealer
Yes
Jun 25, 2020

Norm Reeves Toyota Dallas responded

Welcome to Texas! We are so glad you found Cowboy Toyota and we look forward to providing you with the best sales and/or service for your vehicle.

June 21, 2020

Dealership Rating
Employee Rating

Excelent service Shelly takes care of my cars. I have absolute confidence that she will suggest only what is necessary to keep my cars in top condition. More

by tomd
Recommend Dealer
Yes
Jun 22, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly always provides excellent customer service. Cowboy Toyota will always take good care of your cars.

June 18, 2020

Dealership Rating
Employee Rating

Service is always good when I go in! A little overkill on the calls and emails for service. I believe I had mentioned that before. Did see any changes with that for this scheduling. More

by DC
Recommend Dealer
Yes
Jun 21, 2020

Norm Reeves Toyota Dallas responded

We are glad you always receive good service from our Service Department. We appreciate you bringing your vehicle to Cowboy Toyota.

June 18, 2020

Dealership Rating
Employee Rating

Great service advice from very professional staff. Always has my best interest at heart. Suggests only the services needed and does not pressure you to get unnecessary service. Saves your pocketbook More

by VASW
Recommend Dealer
Yes

Other Employees Tagged: LEESHA BARNES, Ken Green

Jun 18, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive great customer service from our Service Department. We appreciate you bringing your vehicle to Cowboy Toyota for service. See you next time!

June 11, 2020

Dealership Rating
Employee Rating

Shelly Jackowski is the BEST! She is always friendly and helpful. She knows what items need care when I take my car in and what can be safely postponed. More

by donna_burke
Recommend Dealer
Yes
Jun 14, 2020

Norm Reeves Toyota Dallas responded

We are so happy to hear that you always receive the best customer service from Shelly. We appreciate you bringing your vehicle to Cowboy Toyota for service.

June 11, 2020

Dealership Rating
Employee Rating

I will state once again the excellent service that I have always received from Shelley and the mechanic staff. They are the reason I continue to visit for all of my vehicle's needs. I hope to reach 500,000 More

by OrVal102
Recommend Dealer
Yes

Other Employees Tagged: Bobby (Mechanic)

Jun 14, 2020

Norm Reeves Toyota Dallas responded

Wow! Those are alot of miles! It shows you have taken excellent care of your vehicle and we thank you for allowing Cowboy Toyota, Shelly and our Service Department team to be a part of that. We look forward to your next visit!

June 10, 2020

Dealership Rating
Employee Rating

Maintenance Shelly is very professional always does a great job. She tells me what needs to be done and they get it done within the time they say. Highly recommen More

by barrywolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2020

Norm Reeves Toyota Dallas responded

We appreciate your recommendation of Cowboy Toyota. We are happy to hear that you always receive top notch customer service from Shelly and the Service Department team.

June 09, 2020

Dealership Rating
Employee Rating

Shelley is always very professional and friendly. She always greets you with a smile, understands your time is valuable, great to follow up on any issues or questions. Shelley and the service department More

by dj
Recommend Dealer
Yes
Jun 14, 2020

Norm Reeves Toyota Dallas responded

Thank you for your kind words about your car buying and service experiences at Cowboy Toyota. We are glad we meet your expectations in sales and service and look forward to many more visits. We appreciate your recommendation.

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