Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski | Page 59

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
626 Reviews
4.9

626 Reviews

Write a Review

626 Reviews of Shelly Jackowski

July 19, 2020

Dealership Rating
Employee Rating

Shelley made the experience a personal one. She cared about my questions and hope to get her the next time I need to come in. More

by Maria
Recommend Dealer
Yes
Jul 22, 2020

Norm Reeves Toyota Dallas responded

We are so glad that Shelly provided great customer service. Cowboy Toyota always wants their customers to feel taken care of.

July 16, 2020

Dealership Rating
Employee Rating

Cowboy Service center is and always has been great? Justin and Shelly are amazing, nothing but a pleasure. This is my 4 Toyota from Cowboy, and I’ll be back for the 5th at some point! More

by Bulbjockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, LEESHA BARNES

Jul 21, 2020

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Cowboy Toyota for sales and service. We are glad that you always receive great customer service from Justin and Shelly. We look forward to seeing you next time!

July 15, 2020

Dealership Rating
Employee Rating

Came in for an alignment and more problems were found Shelly took care of me and make the experience great ! Thankyou have a good one and be safe More

by Mando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2020

Norm Reeves Toyota Dallas responded

We are glad to hear that you received great customer service from Shelly. We appreciate you trusting your vehicle with the Cowboy Toyota Service Department. Thank you!

July 15, 2020

Dealership Rating
Employee Rating

professional and good bought a car from them and gone there many times for repairs on all my cars. Excellent service every time! I would highly recommend them! More

by derrahjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2020

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Cowboy Toyota for sales and service. We are glad you always receive excellent customer service. Thank you and see you next time!

July 14, 2020

Dealership Rating
Employee Rating

recall work She is the best, there is no one else I would rather deal with. Would continue to trade at Cowboy as long as Shelly is there, she is that good to her More

by mhodges4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive the best customer service from Shelly. Thank you for trusting Cowboy Toyota with servicing your vehicle.

July 14, 2020

Dealership Rating
Employee Rating

Always Outstanding I just LOOOOVE Shelly! As a woman who knows practically nothing about cars, I appreciate that she is thorough but personable in dealing with clients i More

by DWare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2020

Norm Reeves Toyota Dallas responded

We really appreciate your kind words about your continued experience with Shelly and the Service Department at Cowboy Toyota. We thank you for your loyalty and look forward to taking good care of all of your vehicles.

July 11, 2020

Dealership Rating
Employee Rating

Shelly Jackowski is the best. Pick up service good but had the wrong car to pick up. Had to call and get it straightened out which happened More

by Job8223
Recommend Dealer
Yes
Jul 14, 2020

Norm Reeves Toyota Dallas responded

We are glad to know that Shelly provided great customer service. Thank you for letting Cowboy Toyota take good care of your vehicle.

July 02, 2020

Dealership Rating
Employee Rating

Routine maintenance Shelly, my service tech is great! She keeps my Camry running beautifully. I trust her and know if she advises a procedure, it is really necessary. More

by Marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always great customer service from Shelly. Cowboy Toyota is dedicated to keeping your Camry in tip top shape!

July 02, 2020

Dealership Rating
Employee Rating

Excellent Service Cowboy Toyota has never failed to meet my expectations when it comes to service.Everyone is friendly and courteous. Shelly always knows me. Can’t beli More

by dlbrosztexasblondrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Norm Reeves Toyota Dallas responded

Thank you for letting us know that always receive excellent customer service from Shelly and the Service Department team. We appreciate you bringing your vehicle to Cowboy Toyota for servicing.

July 02, 2020

Dealership Rating
Employee Rating

Always good service and it’s nice to be driven where I need to go. Shelly keeps me informed of the progress so I know when it will be ready. More

by dzoth
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

Jul 06, 2020

Norm Reeves Toyota Dallas responded

We are so glad you always receive good customer service from our Service Department. Thank you for trusting the care of your vehicle with Cowboy Toyota.

...
59
...

Dealership Inventory (154 Vehicles)

new 2026 Toyota Tundra car, priced at $58,672
2026 Toyota Tundra
new
Midnight Black Metallic exterior
Unknown
Rear-wheel Drive
used 2018 Chevrolet Silverado 1500 car, priced at $30,216
2018 Chevrolet Silverado 1500
used
Iridescent Pearl Tricoat exterior
Automatic
Rear-wheel Drive
used 2025 Toyota Camry car, priced at $28,918
2025 Toyota Camry
used
Heavy Metal exterior
CVT
Front-wheel Drive
new 2026 Toyota C-HR car, priced at $42,663
2026 Toyota C-HR
new
Midnight Black Metallic exterior
Unknown
All-wheel Drive
used 2025 Toyota Corolla car, priced at $23,219
2025 Toyota Corolla
used
Ice Cap exterior
CVT
Front-wheel Drive
new 2026 Toyota RAV4 car, priced at $34,193
2026 Toyota RAV4
new
Meteor Shower exterior
Front Wheel Drive