Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski | Page 57

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
615 Reviews
4.9

615 Reviews

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615 Reviews of Shelly Jackowski

August 23, 2020

Dealership Rating
Employee Rating

Always looking to go above and beyond for customers. No matter were you are at the dealer, someone is asking you are being help or need anything. Shelly always in great spirit, she’s awesome!!!! It may sou More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly always provides you with great customer service. Thank you for trusting Cowboy Toyota's Service Department with taking good care of your vehicle. See you at your next service appointment!

August 21, 2020

Dealership Rating
Employee Rating

Shelly is the greatest customer service rep ever. She is always friendly, helpful and accessible. Their store is clean and neat and everybody is glad to see me. More

by DLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Norm Reeves Toyota Dallas responded

We appreciate your kind words about Cowboy Toyota. Thank you for letting us know that you always receive great customer service from Shelly. See you next time!

August 09, 2020

Dealership Rating
Employee Rating

Recall work Excellent customer service with shelley. She went above and beyond. They had our car in and out faster than expected. I highly recommend this adviser. More

by Wer2js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2020

Norm Reeves Toyota Dallas responded

We are so glad you received excellent customer service from Shelly. Thank you for bringing your car to Cowboy Toyota for service. See you next time!

August 06, 2020

Dealership Rating
Employee Rating

Billy’s upbeat attitude, friendliness, and proficiency embodies true customer care. After a stressful ordeal in situating all the insurance and loan processes after a wreck I was involved in, I was able More

by Sean.millermedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss , Richard Breaud, Roger Lopez

Aug 10, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you had a wonderful car buying experience with Billy at Cowboy Toyota. Hope you are okay after the wreck. Cowboy Toyota is happy to help with any and all of your vehicle needs.

August 06, 2020

Dealership Rating
Employee Rating

Scheduled tune-ups for two cars (2012 Prius and 2010 Camry) Shelly Jackowski is THE BEST!!!! Not only does she remember us every time we call (which is amazing, considering how many customers she assists!), sh More

by mbowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2020

Norm Reeves Toyota Dallas responded

Thank you for trusting Cowboy Toyota with servicing your vehicles. We appreciate hearing that Shelly always provides top notch customer service. See you next time!

August 06, 2020

Dealership Rating
Employee Rating

Excellent Customer Service Shelly never fails to provide the BEST customer service. Always informative, friendly and knowledgeable. Cowboy Toyota is definitely the best dealer More

by gomezs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive the best customer service from Shelly. Cowboy Toyota appreciates the compliment and we look forward to servicing your vehicle again.

July 29, 2020

Dealership Rating
Employee Rating

Shelly is always so reliable. Great at communicating and gets the job done in a timely manner. I love Cowboy Toyota and it’s the only place I take my cars More

by tailora
Recommend Dealer
Yes
Jul 29, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly and the Service Department team at Cowboy Toyota is the only place you let take care of your cars. Thank you for trusting our dealership and we will see you next time.

July 28, 2020

Dealership Rating
Employee Rating

Friendly, Knowledgable, and Thorough It was my first visit to Cowboy Toyota and I will definitely return for my future service needs. Shelly greeted me upon my arrival which made me feel More

by kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson

Jul 29, 2020

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your Service Department experience with Shelly at Cowboy Toyota. We will always take very good care of your vehicle..

July 25, 2020

Dealership Rating
Employee Rating

Shelly is great Shelly is always very helpful and explains the service I need and why. She also clearly explains the options if I need to move some items to the next More

by David18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive exceptional customer service from Shelly. Thank you for trusting Cowboy Toyota with taking good care of your vehicle.

July 19, 2020

Dealership Rating
Employee Rating

Shelley made the experience a personal one. She cared about my questions and hope to get her the next time I need to come in. More

by Maria
Recommend Dealer
Yes
Jul 22, 2020

Norm Reeves Toyota Dallas responded

We are so glad that Shelly provided great customer service. Cowboy Toyota always wants their customers to feel taken care of.

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