Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski | Page 56

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
615 Reviews
4.9

615 Reviews

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615 Reviews of Shelly Jackowski

November 19, 2020

Dealership Rating
Employee Rating

Shelly Jackowski is my service manager and she is great. My car was serviced in less time than estimated. Please give her a raise! She is the best. More

by rogerfratena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Norm Reeves Toyota Dallas responded

Thank you for letting us know that Shelly provided top notch customer service. We appreciate you choosing Cowboy Toyota to service your vehicle.

November 02, 2020

Dealership Rating
Employee Rating

5 Star service all around for Cowboy Toyota! THis weekend, Chris Farmer and Richard Breaud did an amazing job helping us buy our new car. From start to finish the sales team did a fantastic job walki More

by JSorrels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Chris Farmer

Nov 19, 2020

Norm Reeves Toyota Dallas responded

We really appreciate your kind words about your experience with sales and service at Cowboy Toyota. We are glad that Chris and Richard did a fantastic job helping you with your new car and that Shelly did a fantastic job in service. We look forward to being of assistance again in the future for any of your automotive needs.

November 02, 2020

Dealership Rating
Employee Rating

Excellent customer service! Would definitely buy from Cowboy and Liane again! Liane and her manager worked very hard to get me the exact car I wanted, even down to the exact color. More

by tailora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Liane Mann, Josh Stevens

Nov 19, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing you had an excellent car buying experience with Liane at Cowboy Toyota. We are glad she helped you find just the car and color you wanted.

November 01, 2020

Dealership Rating
Employee Rating

Great service visit with Shelly! Awesome service! Really enjoyed the service waiting areas environment and the fact that they are focused on COVID protocols during this time. More

by wbaxley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you received awesome customer service with Shelly in the Service Department at Cowboy Toyota. We appreciate you choosing our dealership to take good care of your vehicle. Thank you!

October 13, 2020

Dealership Rating
Employee Rating

Quick and polite. It’s always nice to schedule during lunch. The lounge area is stocked with water and someone always checks on us with a smile More

by NiurkaFlores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Pena , BOBBIE ADKINS, Justin Auchter, LEESHA BARNES, JACOB FEGRAEUS, Carlos Lopez

Oct 21, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you had a great experience with the Service Department team at Cowboy Toyota. We look forward to seeing you again during lunch or anytime!

October 05, 2020

Dealership Rating
Employee Rating

The people i work with are always the best. Shelly Jackowski is the BEST. She always greets me tells me what needs to be done and how much it will be. She treats me well and makes me feel welcome. T More

by Jl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Norm Reeves Toyota Dallas responded

Thank you for letting us know that Shelly always provides you with the best customer service. We appreciate you trusting the care of your vehicle with Cowboy Toyota. We are always here to help with your sales or service needs.

September 22, 2020

Dealership Rating
Employee Rating

i ALWAYS GET EXCELLENT TREATMENT AT COWBOY TOYOTA. i ALWAYS GET EXCELLENT TREATMENT AT COWBOY TOYOTA. MRS. SHELLEY HAS EXCELLENT CUSTOMER SKILLS. SHE HAS A LOT OF PATIENCE. I BEEN WORKING WI More

by jefferso.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Norm Reeves Toyota Dallas responded

We are so glad that you always receive outstanding customer service from Shelly. We appreciate you bringing your vehicle to Cowboy Toyota for service. Thank you!

September 12, 2020

Dealership Rating
Employee Rating

Shelly is the best! Always takes great care of me! She is the reason I keep coming back to Cowboy Toyota. Thank you my friend! More

by spearski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Norm Reeves Toyota Dallas responded

We appreciate your continued business with Cowboy Toyota. We are glad that Shelly always takes good care of your vehicle. See you next time!

September 02, 2020

Dealership Rating
Employee Rating

Fast, friendly and priced right service . Shelly is amazing to work with ! I scheduled my service with her and she had me finished and happy ahead of the estimated time.....PERFECT ! More

by sammyesalling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2020

Norm Reeves Toyota Dallas responded

We appreciate knowing that Shelly provided you excellent customer service. Thank you for trusting Cowboy Toyota to take good care of your vehicle. See you next time!

August 27, 2020

Dealership Rating
Employee Rating

we always get our Toyota's serviced at Cowboy Toyota. we always have the same service writer. Shelly lets us know if there are service bulletins that need to be addressed. More

by Chammert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

Norm Reeves Toyota Dallas responded

We appreciate you always bringing your vehicle for service at Cowboy Toyota. We know that Shelly will always take good care of you and your vehicles. Thank you!

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