

412 Reviews
Write a Review412 Reviews of Shelly Jackowski
May 28, 2025
Shelly is wonderful. She takes care of her customers. She explains what needs to be done to my vehicle and keeps me updated on the progress. She is very knowledgeable and She takes care of her customers. She explains what needs to be done to my vehicle and keeps me updated on the progress. She is very knowledgeable and easy to work with. Highly recommend her. More
Other Employees Tagged: Luis Santos, Andres Escobar
May 28, 2025
I did alignment there for 2009 Nissan Sentra. 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The assigned mechanic did his best on the front end, it was a lot of work, since the car was fixed after heavy hit. He came out twice to address my concerns and questions. There were some minor issues, like released Schrader Valve, reset torque on those valves to the wrong value, one sliding wheel weight due to balancing. The balancing itself was done very well as well as alignment (@ giving circumstances and the fact that they gave me a colored printed copy). Taking into account how much I've learned during that service and easiness to fix small issues (I'm a DIY mechanic) I decided to rank that service very positively. More
Other Employees Tagged: Justin Auchter, Carlos Lopez, Antonio Holmes
May 27, 2025
On May 24th, I had my oil changed and it took 2hours and 15 minutes. I was told, 1 hour and 45 minutes later that the compressor was down. I believe it took too long. It was terrible communication. The se 15 minutes. I was told, 1 hour and 45 minutes later that the compressor was down. I believe it took too long. It was terrible communication. The service advisors spend too much time trying to sell rather taking of the customers. Worse experience I ever had for an oil changed. More
May 24, 2025
Thank you for taking care of my suv recall greatly appreciated my neighborhood home area appreciated my neighborhood home area More
Other Employees Tagged: Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Harveen Toor, Robby Deveer, Sergio Leyva
May 16, 2025
I've dealt with this Toyota location for over 20 years, buying at least 4-5 vehicles. This past experience was one of the better experiences I have had. I have dealt with several area Toyota dealerships in buying at least 4-5 vehicles. This past experience was one of the better experiences I have had. I have dealt with several area Toyota dealerships in the DFW area and, dealing with this location has always been a pleasure. Thank you Luis Santos More
Other Employees Tagged: Luis Santos, Andres Escobar

