Shelly Jackowski

I continue to have my serviced at this location because of Shelly Jackowski. She treats me fairly and honestly. She explains things to me and then let me my options. In other words I trust Shelly with m of Shelly Jackowski. She treats me fairly and honestly. She explains things to me and then let me my options. In other words I trust Shelly with my car. Cowboy Toyota is now Norm Reeves Toyota. I don't have any views on the name of the company. except to add for some reason my initial appointment with Shelly was cancelled via email. I was instructed to reschedule with no reason to why. Then later i received a reminder about the canceled visit. I found it to be very confusing. More

by sc75150 Verified Customer Verified Customer

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Shelly Jackowski is the best! She takes such good care of everyone. She has an excellent work ethic. She takes such good care of everyone. She has an excellent work ethic. More

by TOUVOK Verified Customer Verified Customer

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Only problem I had was , my vehicle set up for about an hour after it had been worked on, and I wasn't let known that the work was finished. hour after it had been worked on, and I wasn't let known that the work was finished. More

by LYNN Verified Customer Verified Customer

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Trust is the key word no more are needed in my opinion so that takes care of everything that takes care of everything More

by chuck.tilley Verified Customer Verified Customer

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Shelly is fabulous. She has been our advisor for over 13 years! She always ensures that our vehicles are in tip top shape. We trust her implicitly because of her experti She has been our advisor for over 13 years! She always ensures that our vehicles are in tip top shape. We trust her implicitly because of her expertise and can do attitude. 5 stars all the way!!! We are however, very disappointed that the switch from Cowboy Toyota to Norm Reeves has done away with vehicle pickup and delivery. We sincerely hope that service makes a comeback!! 4 stars for now… More

by SM Verified Customer Verified Customer

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Shelley is a superstar. Prices seemed high though. Long wait for parts to arrive not great Prices seemed high though. Long wait for parts to arrive not great More

by Peterjohnwellsmd Verified Customer Verified Customer

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Thank you for the good service I do recommend cowboy toyota for any service you needed toyota for any service you needed More

by c.ab_10 Verified Customer Verified Customer

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Shelly has taken care of our Avalon since we purchased it in 2015. She is professional and dependable. We are looking forward to top notch Dealer service through Shelly. in 2015. She is professional and dependable. We are looking forward to top notch Dealer service through Shelly. More

by dfwellman Verified Customer Verified Customer

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I trust Shelly to not milk and dime me. She's always upfront and honest. She's always upfront and honest. More

by Duchess28 Verified Customer Verified Customer

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It was good experience with them. I got car return at timely manner.explained everything and fixed good. Thanking for taking care I got car return at timely manner.explained everything and fixed good. Thanking for taking care More

by Alexander Verified Customer Verified Customer

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