Shelly Jackowski

Shelly is wonderful. She takes care of her customers. She explains what needs to be done to my vehicle and keeps me updated on the progress. She is very knowledgeable and She takes care of her customers. She explains what needs to be done to my vehicle and keeps me updated on the progress. She is very knowledgeable and easy to work with. Highly recommend her. More

by jcmyers5 Verified Customer Verified Customer

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I did alignment there for 2009 Nissan Sentra. 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The assigned mechanic did his best on the front end, it was a lot of work, since the car was fixed after heavy hit. He came out twice to address my concerns and questions. There were some minor issues, like released Schrader Valve, reset torque on those valves to the wrong value, one sliding wheel weight due to balancing. The balancing itself was done very well as well as alignment (@ giving circumstances and the fact that they gave me a colored printed copy). Taking into account how much I've learned during that service and easiness to fix small issues (I'm a DIY mechanic) I decided to rank that service very positively. More

by Olena Erhardt Verified Customer Verified Customer

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On May 24th, I had my oil changed and it took 2hours and 15 minutes. I was told, 1 hour and 45 minutes later that the compressor was down. I believe it took too long. It was terrible communication. The se 15 minutes. I was told, 1 hour and 45 minutes later that the compressor was down. I believe it took too long. It was terrible communication. The service advisors spend too much time trying to sell rather taking of the customers. Worse experience I ever had for an oil changed. More

by KINGDOMBUILDER5 Verified Customer Verified Customer

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Shelly is the best and I trust her. She came highly recommended from a former customer that s my best fried. She came highly recommended from a former customer that s my best fried. More

by ashleykmarshall Verified Customer Verified Customer

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Thank you for taking care of my suv recall greatly appreciated my neighborhood home area appreciated my neighborhood home area More

by tinachap12345 Verified Customer Verified Customer

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They make you feel welcome And no pressuring you in and out in good time out in good time More

by stephanielivingston12 Verified Customer Verified Customer

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I’ve been a customer for many years now and always had great service and my car runs like a top. great service and my car runs like a top. More

by francesellen12 Verified Customer Verified Customer

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Shelly takes great care of her clients & is a great communicator to keep you informed communicator to keep you informed More

by kgoodusav Verified Customer Verified Customer

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I've dealt with this Toyota location for over 20 years, buying at least 4-5 vehicles. This past experience was one of the better experiences I have had. I have dealt with several area Toyota dealerships in buying at least 4-5 vehicles. This past experience was one of the better experiences I have had. I have dealt with several area Toyota dealerships in the DFW area and, dealing with this location has always been a pleasure. Thank you Luis Santos More

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I’ve been seeing Shelly for a few years now. She is the best. I recommend her to all my freinds. She is the best. I recommend her to all my freinds. More

by JASONTEX Verified Customer Verified Customer

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