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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 6

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
356 Reviews
4.9

356 Reviews

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356 Reviews of Shawn Hooe

February 06, 2026

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Employee Rating

Everything is so easy when working with Karen and James Wood! It is such a smooth process. More

by aeduncan27
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Krystal Gipson

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Feb 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you found the process easy and smooth while working with Karen at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 05, 2026

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I have purchased several Trucks from James Wood Chevrolet with Derek Ward being the salesman making the deal. I get good deals and service at this dealership that is an hour away from my home, must be a good More

by jksdad1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Dason Howard

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Feb 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience with us, Jim! I am thrilled to hear that you've had such positive interactions at James Wood Chevrolet Buick GMC Decatur, especially with Derek. It's wonderful to know that our team is able to provide you with great deals and exceptional service, even from an hour away! We appreciate your loyalty and look forward to assisting you again in the future. Safe travels, and see you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 31, 2026

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Typical visit to James Woods. In, service completed, out with no issues. Fast, professional service every time. You can't ask more than that. More

by LAZYHORSERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that your visits to James Wood Chevrolet Buick GMC Decatur have been consistently fast and professional. Your satisfaction is our top priority, and we appreciate you sharing your experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 31, 2026

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Wonderful experience from beginning to end. Everyone was very professional, knowledgeable and helpful! Highly recommend! More

by CIMERCER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide professional and knowledgeable service, and your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2026

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I was treated really good and my vehicle was ready when was told it would be ready. More

by SANDBHENSLEY
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Sand! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that your vehicle was ready when promised. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 23, 2026

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Not that much to say over normal service expected. .enough said, pretty standard service okay.. More

by TRAILERGARY
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Service Time
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Recommend Dealer
Yes
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Jan 25, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate you taking the time to share your thoughts about your experience at James Wood Chevrolet Buick GMC Decatur. It’s our goal to provide consistent and satisfactory service, and I'm glad to hear that we met your expectations. If there's anything specific you think we could improve upon, please feel free to reach out to me directly. Your satisfaction is important to me. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 16, 2026

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They always go that mile to make sure that everything is taken care of in a timely manner. More

by terrytimec
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Terry! I truly appreciate your kind words about our team's commitment to providing timely service at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 16, 2026

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All the staff i encounter at James wood are top notch! They are always very friendly and professional. They make you feel like family! More

by DENNISALEE54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield , Marty Mitchell

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Jan 16, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your feedback means a lot to our team, Dennis! I truly appreciate your kind words about our staff at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you feel welcomed and valued like family. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 15, 2026

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Shawn is outstanding at getting the job done! Wie have been customers of James Wood since we lived in this area and will continue to do so. More

by TIGERLILY108
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We truly appreciate your kind words and loyalty to James Wood Chevrolet Buick GMC Decatur. It’s wonderful to hear that you’ve had a positive experience with Shawn. We look forward to serving you for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 14, 2026

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Employee Rating

Have always had great service at James Wood. Shawn Hooe is an excellent service advisor. Always keeps me informed on the status of my vehicle. More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, David! I am happy to hear you consistently receive great service at James Wood Chevrolet Buick GMC Decatur and that Shawn has been an excellent service advisor for you. We appreciate your feedback and look forward to assisting you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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