I love James Woods and my service writer Shawn Hooe he is
awesome I would definitely recommend going to James Woods and swing by and meet Shawn Hooe he is a really awesome guy thank you
awesome I would definitely recommend going to James Woods and swing by and meet Shawn Hooe he is a really awesome guy thank you
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by robrose31372
Verified Customer
Verified Customer
Service Price Transparency
Jan 04, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thanks so much for your excellent review, Rob! I'm so glad to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Shawn made such a positive impact on your visit. I really appreciate your recommendation, and our team looks forward to welcoming you back soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Always greeted with kindness and my questions and
concerns are handled with excellent customer service. Thanks for helping me plan future service needs on my older model vehicle.
concerns are handled with excellent customer service. Thanks for helping me plan future service needs on my older model vehicle.
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by mendylmdavis00
Service Price Transparency
Dec 31, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Mendyl! I truly appreciate your kind words and am glad to hear that our team at James Wood Chevrolet Buick GMC Decatur has been able to assist you with your service needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Clay was fantastic and smooth to get things done for both
of our new vechiles!
of our new vechiles!
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by mcroxton29
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that Clay provided you with a fantastic experience while helping you with both of your new vehicles at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Mr. Shoo is the most friendly and helpful service rep
that you will meet. He has always taken great care of our vehicles.
that you will meet. He has always taken great care of our vehicles.
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by KEITH.KILGORE
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your fantastic feedback, Keith! I am thrilled to hear about your positive experience with Mr. Shoo at James Wood Chevrolet Buick GMC Decatur. It's great to know he has been so helpful in taking care of your vehicles. We truly appreciate your kind words and look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Always good service, friendly staff, never had any
issues with work or service done there
issues with work or service done there
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by david.wright1
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback, David! I'm thrilled to hear that you've consistently received good service and enjoyed our friendly staff at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to serving you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
In 15 word minimum the service was great.
It was great but need one more word.
It was great but need one more word.
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by B2AGGIE88
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
They quickly greeted me as I pulled in with my truck.
Shawn greeted me and had the paperwork ready to go. The waiting room is comfortable and i was able to setup and work remotely quickly and easily.
Shawn greeted me and had the paperwork ready to go. The waiting room is comfortable and i was able to setup and work remotely quickly and easily. Overall a great experience
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by mark.spolidoro
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your review, Mark! I am so glad to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's great that Shawn made your visit smooth and that you found our waiting room comfortable for working remotely. We appreciate your feedback and look forward to seeing you again soon.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Great service took longer than expected due to awards for
company...but was keep informed by Shawn Hooe.
company...but was keep informed by Shawn Hooe.
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by BKSHAWN
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback! It's great to hear that you received great service from Shawn at James Wood Chevrolet Buick GMC Decatur. I appreciate your understanding regarding the time it took, but I am glad that Shawn could keep you informed throughout the process. We look forward to seeing you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Great customer service experience all around!
From service to sales, nobody pressures you. I am a third generation customer of James Wood Motors, our whole family loves these people.
From service to sales, nobody pressures you. I am a third generation customer of James Wood Motors, our whole family loves these people.
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by MICHAEL.RHINE7
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Michael! I truly appreciate your kind words about the customer service experience at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have been loyal customers for three generations. We look forward to serving you again on your next visit!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
James Wood Motors, Inc - Buick Chevrolet GMC is the Best
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicl
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicles at James Wood in Decatur, Texas. Bob Miller is a Great salesman; he goes the extra mile. Thank you, Raymond Wood for a Great Dealership, and staff. Raymond, you are upholding the highest standards your father James Wood set many years ago. Thank Y'all, M Fisher
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by M FISHER
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, M. Fisher, for your wonderful review! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have had positive experiences buying and servicing your Buicks, GMCs, and Chevrolets with us. Bob is indeed a valuable member of our team, and we're glad he could assist you. We look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Dec 15, 2025 -
M FISHER responded
Brandt, we enjoy every trip and staff at James Wood Buicks, GMC and Chevrolet in Decatur, Texas. Thank you and have a Blessed Christmas to you, you family and the James Wood Dealership family. We look forward to a Great 2026 with Y'all. M Fisher
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