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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
349 Reviews
4.9

349 Reviews

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349 Reviews of Shawn Hooe

July 30, 2026

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Employee Rating

I'm a retired aviation mechanic and now disabled but still very particular about how my vehicles and equipment are maintained. I've used James Woods for years now and never left less than please. Firs More

by LAZYHORSERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Krystal Gipson

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Jul 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you have consistently received first-rate professional service at James Wood Chevrolet Buick GMC Decatur. Your loyalty as a long-time customer means a lot to us, and I appreciate your trust in our team. We look forward to continuing to assist you with all your vehicle maintenance needs in the future. Our team is proud to serve customers in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 21, 2026

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The service department is well organized, they quickly checked me in. I went in for the 25k service, plus I had some other concerns. The service was done as perscribed and they throughly checked my othe More

by mark.spolidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the feedback, Mark! I’m you had a positive experience with the service department at James Wood Chevrolet Buick GMC. It's great to know that our team was able to address your 25k service and any additional concerns you had. We appreciate your support and look forward to serving you again. We're proud to serve customers in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 13, 2026

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We’ve used James Wood dealership for years. Everyone is very friendly and professional! We are very happy with our purchase! More

by maggiejs1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas

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Jul 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Maggie! I’m thrilled to hear that you've had such a positive experience with James Wood Chevrolet Buick GMC Decatur over the years. I appreciate your kind words about our friendly and professional service. We are glad you’re happy with your purchase and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 07, 2026

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Great staff, they were honest and upfront about everything, would recommend them for service and sales More

by bcpowder465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Carey Williams, Rusty Ford

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Jul 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with the staff at James Wood Chevrolet Buick GMC Decatur. Our team strives to be honest and upfront with our customers, and it's wonderful to know that resonated with you. We are always ready to help here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 28, 2026

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All good all good all good all good all good all good all good all good More

by EDY.GALVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving a review, Edy! I appreciate your support and am glad to hear everything is all good. We look forward to serving you again in the future. Don't hesitate to visit us again in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 27, 2026

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good service good response on questions truck done on time pic up @ deliver driver very fr More

by LMASHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I'm glad to hear that you experienced good service and timely delivery with your truck at James Wood Chevrolet Buick GMC Decatur. I'm always here to answer any questions you may have. We look forward to serving you again in the future! Proudly serving customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 22, 2026

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Shawn goes out of his way to take care of me and my wifes trucks and make sure we get back out on the road quick and easy More

by SLAUDERDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Shawn! I’m thrilled to hear that Shawn has been taking great care of you and your wife's trucks. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure you get back on the road quickly and easily. I appreciate your support, and we look forward to assisting you again in the future. We are always ready to help in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 19, 2026

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Shawn in service always takes care of us. He is on point regardless if I am talking to him on the phone or in person. More

by SMARTPAM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Pam, thank you for your wonderful review! I’m thrilled to hear that Shawn in our service department consistently take great care of you, whether it's over the phone or in person. At James Wood Chevrolet Buick GMC Decatur, we strive to provide top-notch service to all our customers. We look forward to seeing you again in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 18, 2026

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I had a wonderful experience working with Jennifer Westerlund at James Wood Decatur. The communication throughout the entire process was consistent, and she kept me updated every step of the way. My v More

by max49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes, Jennifer Westerlund, Dason Howard, Krystal Gipson , Paul Johnson

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Jun 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Max! I’m thrilled to hear that you had a great experience with Jennifer and our service department at James Wood Chevrolet Buick GMC Decatur. We are dedicated to maintaining strong communication and providing efficient service. I appreciate your recommendation, and our team here in Fort Worth, Texas looks forward to serving you again in the future. Have a great day! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 05, 2026

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Employee Rating

I bought my truck at James Woods it has been serviced by Shawn Hooe since new would not take it anywhere else! More

by JSTAPLETON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you’ve had such a great experience with your truck and with Shawn at James Wood Chevrolet Buick GMC Decatur. Your loyalty means a lot to us, and we look forward to continuing to serve you in the future. Safe travels with your truck! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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