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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Shawn Hooe

January 11, 2025

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Employee Rating

I had an appointment. I arrived a little early but they took care of me right away. Shawn is always great! More

by DDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur and that Shawn was able to assist you promptly. We appreciate your kind words and look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 07, 2025

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Employee Rating

With all of the remodeling going on and the service center being split up and separated from the cashier ladies, it was amazing how smooth it ran. I just came in for an oil change. It took a litt More

by MALLSUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The cashiers/ financial ladies that I saw last after my oil change was completed.

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Jan 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience with us! I'm glad to hear that despite the ongoing remodeling at James Wood Chevrolet Buick GMC Decatur, your oil change went smoothly. I appreciate your patience and confidence in our service. I look forward to seeing you again for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 02, 2025

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Employee Rating

We had a great experience at James wood in Decatur! They were quick and friendly! More

by CHELSEAPATTERSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team always strives to provide quick and friendly service, and it’s great to know we met your expectations. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 29, 2024

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Employee Rating

My service tech Shawn always takes very good care of me and listens to my needs for my vehicle. More

by kylewest58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Shawn has been attentive to your needs and has provided you with great service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and look forward to seeing you again for your vehicle needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 27, 2024

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Employee Rating

This is our third vehicle from James Woods and we wouldn’t have returned if we hadn’t been satisfied. We have been pleased with everyone- from salesman, Clay Estes, to finance managers, to service fo More

by glennandlisa2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes

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Dec 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you have chosen James Wood Chevrolet Buick GMC Decatur for your third vehicle purchase. It's fantastic to know that Clay and the entire team made your experience pleasant and satisfactory. I appreciate your loyalty and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 25, 2024

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Employee Rating

Very happy with all the sales and service team at James wood Decatur. They do a great job! More

by tylooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Zach Rhine, Nick Huff, Bryan Stanley, Krystal Gipson

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Dec 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you are very happy with our sales and service teams at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 24, 2024

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Employee Rating

Helpful competent people. Knew answers to questions without having to ask others. Went beyond expectations just for us it seemed More

by QUALITYBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Dec 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that you found our staff knowledgeable and exceeding your expectations. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 24, 2024

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Employee Rating

Same outstanding service in and out that I have come to expect at this dealership. More

by LAZYHORSERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am happy to hear that you received the outstanding service you expect at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to welcoming you back for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 21, 2024

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Employee Rating

Great job by Shawn Hooe handling the repairs and the technicians that completed the work. More

by DOMAINDIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Shawn and our technicians provided great service for your repairs at James Wood Chevrolet Buick GMC Decatur. Your positive feedback means a lot to us. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 21, 2024

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Employee Rating

The best service center and staff! They always take care of me efficiently & with professionalism. I appreciate Shawn & everyone there. More

by DLEATHERMAN614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and our service team. Shawn and the rest of our staff are dedicated to providing efficient and professional service, and we're glad to hear you feel well taken care of. We look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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