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Sharonda James
391 Reviews
Being a Finance Manager gives me the opportunity to work directly with our customers, which is the best part of the job. I love meeting new people from all walks of life. I have a great sense of humor and enjoy providing my customers with a fun experience. I joined the Rallye BMW dealership in 2012, coming from Hassel BMW, where I had been working since 2002. My longevity with BMW spans 15 years. This is the best brand in the automotive industry. My customers are like family. I have watched many of them grow up over the years, as they came in with their parents, and now they are purchasing cars from me as an adult. Clients enjoy working with me because I am a good listener and not pushy. I’m a big fan of the New England Patriots. Go Pats! Some of my awards and accomplishments in the auto industry include BMW Honors and BMW Charters at platinum, gold, silver, and bronze levels.
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391 Reviews of Sharonda James
July 02, 2024
Very happy with the purchase First time in many years, I found Bmw dealership, no hassle No funny Business no Extra Charges You’re looking for purchase look for Silvano Mastrangelo found Bmw dealership, no hassle No funny Business no Extra Charges You’re looking for purchase look for Silvano Mastrangelo More
by Ed.NY
Verified CustomerOther Employees Tagged: Carlos Nieto, Silvano Mastrangelo
July 01, 2024
Organized. , Efficient. A pleasure to deal with. Very happy with the service. Staff excellent. DMV on site was a game changer. , Efficient. A pleasure to deal with. Very happy with the service. Staff excellent. DMV on site was a game changer. More
by kschaefer2@msn.com
Other Employees Tagged: Keith Lindsay, Carlos Nieto , Troy Stevenson
June 14, 2024
GABRIEL HALE help me to change my car and I'm very satisficed , thanks Gabriel satisficed , thanks Gabriel More
by angel4ever622
Other Employees Tagged: Gabriel Hale
June 11, 2024
The best service in years. I have been other BMW service but I love them the best I have been other BMW service but I love them the best More
by eldrcjohnson
Other Employees Tagged: Bret Hines
June 02, 2024
Everything was perfect at Ralleye, very easy purchase, no pressure, everything was professional and perfect! pressure, everything was professional and perfect! More
by kurt24
Other Employees Tagged: Nick Soldo, Hasan Barakat
May 31, 2024
Silvano was extremely informative about my options, He was very easy to work with and always available when I had questions. He was able to help me to get the car I wanted. I would choose to work with him was very easy to work with and always available when I had questions. He was able to help me to get the car I wanted. I would choose to work with him and Rallye for my future needs. All in all a great experience! More
by SUNTAN429
May 29, 2024
Dealership is good but Service Department is so so. I brought my car in for service but many things were not done with care and the service person didn’t respond to my questions and concerns. For examp I brought my car in for service but many things were not done with care and the service person didn’t respond to my questions and concerns. For example, I had a new tire replaced, and I was told that all the wheels had to be fixed, which is fine because I bought the insurance. However, when I got the car back, two of the tires’ pressure were at 58 and 67. I texted the representative and I was just totally ignored. I also requested that while it was it service, for almost a week, to please charge my hybrid before I pick it up but I got it back with zero miles on the electric charge. More
by THAI122
Other Employees Tagged: Cosmo Laurino , Not sure if the person who serviced me was Cosmo Laurino but all I know was Cosmo
May 24, 2024
I have been going this dealership for a while but only for services. This time I got myself a previously owned BMW through them. It was just as good as getting a service from them. Prompt response and fol for services. This time I got myself a previously owned BMW through them. It was just as good as getting a service from them. Prompt response and follow through from Chris. Didn’t forget about me. I like that. :)) More
by cguner
Other Employees Tagged: James D'Agostino, Christopher Carrozzo
May 23, 2024
I was not kept informed of the status of my vehicle unless I specifically called. I was also sent a video of the tires being inspected, but the car was dropped off because of a suspension issue. Fi unless I specifically called. I was also sent a video of the tires being inspected, but the car was dropped off because of a suspension issue. Finally I was assured that the car would be ready by Thursday morning 5/23 and no one contacted me to say it was ready. I called at 11am and no one had an update and didn’t call me back. It wasn’t until I called back again at 12:15 that I was told the car was ready. I should not have to follow up so many times on my own. Additionally this is a brand new vehicle that we had for only 1 month when this issue occurred. That should not happen on a new vehicle. I even called my sales rep and left a voicemail. He emailed me back instead of called. All this points to bad service. More
by shelly.baruch
Other Employees Tagged: Frank Trotta
May 12, 2024
Had exactly the BMW I wanted at a price I was happy with and a wonderful purchase experience !! and a wonderful purchase experience !! More
by DRSTEVENK
Other Employees Tagged: George Javier
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