4 Reviews
Write a Review4 Reviews of Shalon Withrow
December 16, 2024
Shalon was so helpful and thorough during the wohle procdess. He listened carefully to my concners and made sure to address each one. He patiently explained everything he was doing and made sure I was procdess. He listened carefully to my concners and made sure to address each one. He patiently explained everything he was doing and made sure I was on the same page through every step. I recieved a phone call promtly when the work was done, and was treated quickly and professionally when I went to pick up my vehicle. More
December 06, 2024
Shalon was very professional and what I loved was he made a follow up call to make sure that everything was ok. (It is) And he also took care of my upcoming service in a few weeks. Very friendly and courteo a follow up call to make sure that everything was ok. (It is) And he also took care of my upcoming service in a few weeks. Very friendly and courteous. Looking forward to working with him for any of my future appointments. I'm always happy Klaben! More
December 02, 2024
I explained the issue over the phone when I scheduled the service, then when I arrived, I had to explain it again. Then after I was in the waiting room for an hour, I had to explain it again. All for a ta service, then when I arrived, I had to explain it again. Then after I was in the waiting room for an hour, I had to explain it again. All for a tail light issue that was resolved by changing light bulbs. The service contact also said they would take care of an outstanding recall. Great! Until I was ready to leave, when he said they couldn't do it because they didn't have the part. I have to schedule another appt for that but the tail lights work now, so that's something. More