Shahat Mohamed | Page 69

Easier to deal with than most other dealers, but not great Got a pretty good deal on a Toyota Highlander. It was certified pre-owned. Negotiated the price via email before I arrived. When Inspected the car, I Got a pretty good deal on a Toyota Highlander. It was certified pre-owned. Negotiated the price via email before I arrived. When Inspected the car, I noticed the tread was not the 50% it was supposed to be. They would not budge on the price though. 3 months later I'm buying new tires and regretting I didn't stick to my guns on the tires more. The mileage listed with Toyota Financial was not the mileage listed on my bill of sale. When I asked Toyota Financial to update it, they said it to be corrected by the dealer. I asked Heiser to updatte it several times via phone calls and emails, and it was never updated. This affects the warranty. That this was not taken more seriously really irked me. All in all, a better deal than I found anywhere else, but did not really meet my minimum standards of making sure you're doing right by the customer where you can. More

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Friendly and unpressured sales person My experience was positive.Cody was pleasant friendly, respectful and he listened. I would not hesitate to recommend him, though I live in Madison so My experience was positive.Cody was pleasant friendly, respectful and he listened. I would not hesitate to recommend him, though I live in Madison so am unlikely to know people in my area who would likely shop for a car there. More

by WIEBE25 Verified Customer Verified Customer

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Heiser Toyota Review For the second time, Al has worked with me and helped find the right car at the right price for me and my wife. He even came in on his day off to help For the second time, Al has worked with me and helped find the right car at the right price for me and my wife. He even came in on his day off to help seal the deal. Then finalizing the deal with Shahat was exceptional as well. Usually when I buy a car, I do with as little time possible to sit down with dealer representatives and Shahat made sure I was out in a timely matter, which was greatly appreciated. More

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Good experience Alex Hall was very knowledgeable, personable and awesome! I was fortunate to have had the opportunity of working with him. He provided me with the per Alex Hall was very knowledgeable, personable and awesome! I was fortunate to have had the opportunity of working with him. He provided me with the pertinent details I needed to made an informed decision. Shahat Mohamed was friendly, efficient and helpful. More

by MHINKLE2 Verified Customer Verified Customer

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Great Service I came to Heiser to check out why water was leaking from my driver and passenger sides inside the vehicle A diagnostic was done and problem was a cl I came to Heiser to check out why water was leaking from my driver and passenger sides inside the vehicle A diagnostic was done and problem was a clogged drain and it was fixed in less than an hour Always excellent service. I highly recommend your service department. Thank you More

by MD2HARWELL Verified Customer Verified Customer

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Friendly and Knowledgeable Service We purchased many vehicles from Roger and have recommended him to family, friends and employers. It is nice to feel appreciated for our return busine We purchased many vehicles from Roger and have recommended him to family, friends and employers. It is nice to feel appreciated for our return business. Roger was very knowledgeable about each type of vehicle so we could make an informed decision. More

by PABECHLER Verified Customer Verified Customer

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Friendly staff and fast easy service Roger did a great job helping me with my recent car purchase. He was very knowledgeable and helped things get done quickly. I would certainly refer Roger did a great job helping me with my recent car purchase. He was very knowledgeable and helped things get done quickly. I would certainly refer any of my friends or family to Roger for any future car purchases. More

by DEBACCO.T Verified Customer Verified Customer

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The Use of appointments allows for efficient use of time and fast deal and transaction. The deal went together quickly but I wasn't rushed. and fast deal and transaction. The deal went together quickly but I wasn't rushed. More

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The friendliest, nicest people in the business. We bought the Highlander. It is a beautiful car inside and out. The ride is very comfortable and quiet. Additional features are a blessing. James We bought the Highlander. It is a beautiful car inside and out. The ride is very comfortable and quiet. Additional features are a blessing. James and Amy were a blessing to work with. I am glad we decided on the Highlander. More

by PATTYTRESCOTT Verified Customer Verified Customer

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Very Easy and Fun Experience Bill Lawrence was a great help to my husband and I. He was very knowledgeable and friendly and made the whole car buying experience fun and exciting Bill Lawrence was a great help to my husband and I. He was very knowledgeable and friendly and made the whole car buying experience fun and exciting when it could of been the opposite. I appreciate all of his help and will definitely recommend him to all my friends and family and to whomever else is looking to buy a car. And a thank you to Shahat for helping with our financing who was equally as fun and outgoing and made the process easy. Thanks a bunch, Bill! More

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