Shahat Mohamed | Page 70

Appreciate the experience Thanks again to Heiser for putting me in a great car for a second time, and for giving me options to find what was best. Thanks again to Heiser for putting me in a great car for a second time, and for giving me options to find what was best. More

by PMRMKE Verified Customer Verified Customer

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A great experience This was my second purchase from Heiser. I came back because of how well i was treated and new nothing but another Toyota would do. Cody my sales pers This was my second purchase from Heiser. I came back because of how well i was treated and new nothing but another Toyota would do. Cody my sales person was very professional and even took the time to remove years of old stickers off my liscence plate! If I ever need another car I will be comming back! More

by BETH12890 Verified Customer Verified Customer

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New RAV4 This was the fourth car that I bought from Al at Heiser.He is a lot of fun to work with and he always predicts the car that I will fall in love with. This was the fourth car that I bought from Al at Heiser.He is a lot of fun to work with and he always predicts the car that I will fall in love with. More

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Toyota Camry Service was excellent . James was terrific and easy to work with.We felt very comfortable and did not feel pressured. Previously worked with James, Service was excellent . James was terrific and easy to work with.We felt very comfortable and did not feel pressured. Previously worked with James, and I would not hesitate to do use again in the future. More

by JJREICHEL3 Verified Customer Verified Customer

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Al is always a great honest choice, the rest may be a challe First I need to emphasize that Al is honest and truly genuinely cares about your needs and what you are looking for. He will spend the time you need a First I need to emphasize that Al is honest and truly genuinely cares about your needs and what you are looking for. He will spend the time you need and advocate for you in getting the best deal he knows how. I can't rave about his service and dedication more. The delivery Dept took personalized plate covers off and never out them back on and have in the past thrown them away. Last time Al went into the dumpsters to get them and thank goodness this time they were just set aside on a desk. I mean! That's dedication! The issue I had unfortunately was having leadership address concerns after I purchased the vehicle. Since the purchase was made already there has not been a response because they simply don't care. They made the sale and that's the end of that. I voiced concern that my brand new car already had 248 miles on it but there was no resolution offered. There was an email from Pat Pomeranz asking how my experience was hoping I do the survey and if I wasn't completely satisfied to let him know. I called twice and emailed back twice with no response. The emails just keep coming to fill out their survey, and I wanted to hold off to give a good review pending leadership talk to me about what they could do. I was never followed up with and I am disappointed because I have been a loyal customer for the last 7 years this being my 3 car. More

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2nd Lease with Heiser! Bill and Shahat were awesome getting me into my second leased vehicle. They answered all of my questions and made me feel well taken care of. I am e Bill and Shahat were awesome getting me into my second leased vehicle. They answered all of my questions and made me feel well taken care of. I am excited for another 3 years with Heiser Toyota! More

by TINA M Verified Customer Verified Customer

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Positive and less stressful first car buying experience I found a used car I liked on carfax and had been recommended to Heiser by a relative who had bought their last few cars there. I almost bought a car I found a used car I liked on carfax and had been recommended to Heiser by a relative who had bought their last few cars there. I almost bought a car at another dealership but decided to look elsewhere after being bullied by the salesmen and I’m so happy I gave my business to Heiser. Bill was super nice, accommodating, not pushy, and really went above and beyond to make sure my car was ready for me in my timeline. Everyone I worked with was friendly, professional and respectful and I also appreciate not being pushed into other cars/financing options but happy I was given different choices. It really turned my car buying experience into a less stressful and positive one and I did feel that I was an important customer. More

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Great experience! James and Shahat are the best! Great experience. Everybody was so patient and help us with the whole process, we have both of our kids with us and everybody help us keeping them ent Great experience. Everybody was so patient and help us with the whole process, we have both of our kids with us and everybody help us keeping them entertained all from the test drive to the signing of the final paper work. They work very hard to get us the perfect car and best price possible! More

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Roger Droukas is awesome Buy from Heiser and Roger! The experience was second to none. They helped navigate all the challenges and made it so easy to buy! Love this place. Buy from Heiser and Roger! The experience was second to none. They helped navigate all the challenges and made it so easy to buy! Love this place. More

by BALTZCHIS Verified Customer Verified Customer

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Excellent experience all around! My sales consultant, Bill Lawrence, was very friendly, attentive, and knowledgeable. The entire experience was pleasant and easy. I am a long time cus My sales consultant, Bill Lawrence, was very friendly, attentive, and knowledgeable. The entire experience was pleasant and easy. I am a long time customer – for a reason! More

by KRISTENRYDSTROM Verified Customer Verified Customer

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