Service Department | Page 31

Service appt Took my car in for service without an appt they allowed me to drop my truck off and leave it overnight, fixed it and happy. Only negative was I wante Took my car in for service without an appt they allowed me to drop my truck off and leave it overnight, fixed it and happy. Only negative was I wanted sales to give me a trade in # for a new truck and sales dropped the ball. Not service they were great. Yanni was my guys name More

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Excellent service Best place around for fast friendly service,they go above and beyond to make sure you are happy when you leave...I highly recommend them for any and a Best place around for fast friendly service,they go above and beyond to make sure you are happy when you leave...I highly recommend them for any and all of your service needs More

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Recall repair Very helpful employees. Loaner vehicle arranged for promptly.Overall a great experience.Service department outlined repairs and gave accurate time lin Very helpful employees. Loaner vehicle arranged for promptly.Overall a great experience.Service department outlined repairs and gave accurate time line for completion of work. More

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Warranty repair Special thanks to “Steve” service team lead. Top notch diagnostic skills and great personal service. It’s people like this that make me come to Van Special thanks to “Steve” service team lead. Top notch diagnostic skills and great personal service. It’s people like this that make me come to Van Bortel vs Webster for service and to buy my Fords More

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The VanBortel the Best of the Best Ford Dealerships Here in the Rochester, NY area we have the best of the best Ford dealerships in the country. I'm speaking of VanBortel Ford. I have purchased three Here in the Rochester, NY area we have the best of the best Ford dealerships in the country. I'm speaking of VanBortel Ford. I have purchased three Ford vehicles from VanBortel, and the sale, the service is totally awesome. They make you feel good when you enter the building, you never have to worry if you are being taken for a ride, and Kitty and her staff will bend over backwards to serve you. I will bee going to Vanbortel in the near future to purchase my fourth Ford from them More

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Excellent treatment Claxton wells at marsh road van Bortel was so helpful to me. He connected me to jay who helped program my fob they were both very responsive. It is s Claxton wells at marsh road van Bortel was so helpful to me. He connected me to jay who helped program my fob they were both very responsive. It is s relief knowing how dependable they are if I have an auto need More

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Professional service Quick Lane service employees are: Courteous, professional, knowledgeable (Kelli and Jim). . Shuttle service is a plus. Work completed in a timely man Quick Lane service employees are: Courteous, professional, knowledgeable (Kelli and Jim). . Shuttle service is a plus. Work completed in a timely manner. Vehicle is clean, not messy or ‘greasy’ after work is completed. More

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Quick Lane takes care of problem. Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I kno Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I know when they service my vehicles I am confident that any and all issues have been addressed and taken care of. I Have 2 other Ford dealerships closer to where I reside but drive the extra distance for peace of mind and always met with polite & friendly employees. More

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Quick Lane is great. VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 1 VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 10 years. More

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Good service My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service si My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service similar to the same in hospitals. This could be posted on a screen in the customer waiting lounge so the customer could see how the vehicle is progressing. This would also elinate several visits to the service desk to ask the same questions. More

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