Sergio Vera

They had my truck for 20 days. It only had 1000 miles on it. You can't get anyone on the phone to tell you what is wrong with it or when it will be ready. Every time they said it w It only had 1000 miles on it. You can't get anyone on the phone to tell you what is wrong with it or when it will be ready. Every time they said it would be ready by end of the day it was another problem. You think after having it for so long they could've returned it clean but no. It was dirty my drivers seat fully reclined all my windows down radio on a station I don't have programmed and protein bar wrappers on my floor. I was excited about owning my first Jeep and this completely robbed me of that experience. The sales department made the purchase flawless and also assisted me in getting a loaner vehicle which I don't know what I would have done without. The service department needs an overhaul and needs to learn what exceptional customer service is because they have no clue. If you need to take your vehicle here be prepared to show up in person for updates for they do not answer their phones. I also suggest taking pictures of the speedometer fuel gauge and interior and exterior of the vehicle per previous comments left. I do plan on making a visit to hopefully speak with someone in management regarding my experience in hope of getting some answers and reassurance of better service in the future. For now this is a very solid negative rating! More

by aventuraflyer Verified Customer Verified Customer

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Excellent and the cars were immaculate and sales personnel explained the car completely and in. Detail personnel explained the car completely and in. Detail More

by judyrubino Verified Customer Verified Customer

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I was very happy with the experience so I purchased my 2024 Jeep gladiator with Hollywood Chrysler Jeep. Would highly recommend anybody getting ready to purchase a new vehicle to stop by and talk to them. 2024 Jeep gladiator with Hollywood Chrysler Jeep. Would highly recommend anybody getting ready to purchase a new vehicle to stop by and talk to them. More

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It was a great experience buying my Mercedes Benz S Class there. Everyone There that I dealt with was honest, trustworthy, friendly and very professional! there. Everyone There that I dealt with was honest, trustworthy, friendly and very professional! More

by jacksoncalis Verified Customer Verified Customer

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I would recommend Hollywood Chrysler Jeep to anyone who’s interested in buying a vehicle, they are very professional and honest!! interested in buying a vehicle, they are very professional and honest!! More

by jacksoncalis Verified Customer Verified Customer

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Worst experience, I would never comeback and wouldn’t recommend it to anyone . They charged me for a new registration, they lost my license plate and I have to buy a new license plate and registration recommend it to anyone . They charged me for a new registration, they lost my license plate and I have to buy a new license plate and registration More

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Outstanding costumer service,good explanation of the process price incentives very good overall sales manager process price incentives very good overall sales manager More

by diaz699797 Verified Customer Verified Customer

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Excellent service. Quick and easy. Made the car process an enjoyable experience. Highly recommend him! Quick and easy. Made the car process an enjoyable experience. Highly recommend him! More

by KERMIE1563 Verified Customer Verified Customer

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There are great sales associates at the dealership! They make the processes easy and good deals. They make the processes easy and good deals. More

by tmooresuccess Verified Customer Verified Customer

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Great customer service! Sergio and Alan were especially awesome. We are so glad we decided to purchase our car here. Sergio and Alan were especially awesome. We are so glad we decided to purchase our car here. More

by allisonecortez Verified Customer Verified Customer

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