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Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva | Page 2

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
111 Reviews
4.9

111 Reviews

Write a Review

111 Reviews of Sergio Leyva

May 13, 2026

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Employee Rating

En general muy buen servicio y muy responsables. Y cualquier irregularidad tratan de resolver en el mínimo tiempo. More

by zaguitoarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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May 14, 2026

Norm Reeves Toyota Dallas responded

Gracias por compartir sus comentarios sobre Norm Reeves Toyota Dallas. Nos alegra saber que nuestro equipo sigue brindándole un servicio eficiente y de alta calidad.

May 10, 2026

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Employee Rating

I’m happy because they do a good job and they do the service on time of your appointment Sergio is such a good person he has good manners I’m glad he is there on customer service More

by rosa.breceda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Employer not listed

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May 10, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to hear your Toyota RAV4 appointment was completed right on schedule. We’ll share your compliments with Sergio; he’ll be pleased to know his efforts made a positive impact. We look forward to assisting you with future service. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 02, 2026

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Employee Rating

Norm Reeves Toyota did a great job with my recent service visit. They were quick and very helpful. More

by jay
Recommend Dealer
Yes
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May 02, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. Sergio and our team are pleased to have completed your Toyota 4Runner service efficiently and provided helpful support. We look forward to assisting you at your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 02, 2026

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Employee Rating

I went to do a full detail carwash . And when i went to pick up the car it was still dirty. I went there before and they did a good job. But this time i felt they were in a rush to finish More

by josedominguez048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 05, 2026

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience, Jose, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 20, 2026

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Employee Rating

Good service 100% 100 very professional love it i definitely coming back to this location More

by Martir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2026

Norm Reeves Toyota Dallas responded

Martir, We appreciate your feedback and are happy to hear we provided professional care during your visit. We noticed your three-star rating. If there was anything about your visit that didn’t meet your needs, please don’t hesitate to reach out so we can assist. Thank you! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 18, 2026

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Employee Rating

My experience was smooth and great and I was satisfied and I give a thumbs up More

by MICHELLEJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Apr 18, 2026

Norm Reeves Toyota Dallas responded

It’s great to hear your Toyota Camry service was smooth and met your expectations. We appreciate the thumbs up, and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 12, 2026

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Employee Rating

Thanks Edwin Todo el servicio fue excelente Nos veremos pronto para mi siguiente servicio de carro More

by Adonai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Apr 12, 2026

Norm Reeves Toyota Dallas responded

We’re happy Edwin provided excellent service for your Toyota RAV4. Thank you for sharing your feedback. We look forward to your next appointment. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 12, 2026

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Employee Rating

I had a great experience with the service on my truck. The work was done efficiently and everything is running perfectly now. The service advisor was very professional, helpful, and kept me informed throu More

by Luisangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 12, 2026

Norm Reeves Toyota Dallas responded

We’re thrilled Sergio and our service team could provide professional support for your Toyota RAV4. It’s great to hear everything is running perfectly after the efficient work. Thank you for recognizing the attention to detail and clear communication. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 04, 2026

Dealership Rating
Employee Rating

Straight forward No drama, no xx, got there and got it done on time This survey has more drama than the service More

by robiemeljewellaco
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

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Apr 05, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We’re glad your Toyota Corolla service was straightforward and finished on schedule. We look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 30, 2026

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Employee Rating

Sergio was very friendly and attentive. He kept me updated throughout the whole process. Would highly recommend! More

by Jennypena
Recommend Dealer
Yes
Print
Mar 30, 2026

Norm Reeves Toyota Dallas responded

It’s fantastic to hear Sergio provided friendly, attentive service and kept you informed throughout your Toyota Camry Hybrid maintenance. Thank you for the recommendation. We look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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