Sergio Leyva | Page 3
Service Advisor
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
111 Reviews
Write a Review111 Reviews of Sergio Leyva
March 30, 2026
Sergio was friendly from the moment I arrived and made the whole process smooth and stress-free. He took the time to explain everything clearly, was very thorough and kept me updated throughout the servic the whole process smooth and stress-free. He took the time to explain everything clearly, was very thorough and kept me updated throughout the service. I really appreciated his professionalism and attention to detail. It’s not always easy to find someone who genuinely cares about customer service, but he definitely does. I’ll be coming back because of the excellent service I received. More
March 23, 2026
Muy buena atención es muy amable y me ayudo con mucho esmero . Igual me ayudo Pedro Cachay. esmero . Igual me ayudo Pedro Cachay. More
Other Employees Tagged: Pedro Cachay
March 22, 2026
The service was fine, but please don’t tell me it will be ready in 2-3 hrs and have me wait around and 2-3 hrs later there were still cars ahead of me. 6 hrs later they were through w recall part. Advice - ready in 2-3 hrs and have me wait around and 2-3 hrs later there were still cars ahead of me. 6 hrs later they were through w recall part. Advice - tell someone 7 hours and if you finish sooner - awesome, but don’t do the opposite! More
March 20, 2026
Very professional and courteous. . This dealership is the best! I have been coming here for many years and even though the ownership has changed the quality remains the same.. . This dealership is the best! I have been coming here for many years and even though the ownership has changed the quality remains the same.. More
Other Employees Tagged: Shelly Jackowski
February 16, 2026
Made an appointment, took my vehicle back on time and was staying at dealership. Just an hour in was informed they mechanics were backed up. They supplied a shuttle to take me home and bring me back when my staying at dealership. Just an hour in was informed they mechanics were backed up. They supplied a shuttle to take me home and bring me back when my car was completed. Everyone was kind and great manners. More
Other Employees Tagged: Brad and Joseph (I think that was their name) were the shuttle drivers. Very polite and professional.
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