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Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0
33 Reviews
5.0

33 Reviews

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33 Reviews of Sergio Leyva

July 04, 2025

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Fast friendly service H a p p y 4 t h of J u l y More

by Mooreswptx
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Recommend Dealer
Yes
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Jul 04, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

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The service was quick and the staff were friendly! !! Thumbs up!! Great job 👍 Way to go Yowana and Sergio 👍👍👍👍 More

by mbenitez
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Yes
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Jul 02, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

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Sergio was great! Patient, kind, followed Jo with everything. I always use John Peña who is also amazing but Sergio will be my second go to from now on. Great customer More

by ashleynunley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

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Jul 02, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

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Fine. I have already filled out a survey. Do not send another survey, please please More

by Marj.rash
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Recommend Dealer
Yes
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Jun 30, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

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Excellent service from start to finish. The team was professional, responsive, and went above and beyond to meet my need. I'm a thoroughly satisfied customer who will be returning again and More

by Michelle B.
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Recommend Dealer
Yes
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Jun 30, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

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Technician are taking too long, need either more technicians or faster technicians. Wait is horrible More

by Mhlopez306
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Recommend Dealer
Yes
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Jul 01, 2025

Norm Reeves Toyota Dallas responded

We really appreciate you taking the time to leave Norm Reeves Toyota Dallas this awesome review, thank you!

June 27, 2025

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I came in for a routine maintenance and Sergio was very helpful and informative throughout the entire process. More

by Ecastanon2
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Recommend Dealer
Yes
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Jun 28, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 26, 2025

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I walked out of norm reeves Toyota with out any concerns thanks to Sergio and his service ! More

by Rodriguezyowana
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Recommend Dealer
Yes
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Jun 26, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2025

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Sergio does an outstanding job every time, I’ve had him for a couple of times now and he is always really helpful & has great customer service !! More

by Jackie
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Recommend Dealer
Yes
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Jun 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2025

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Employee Rating

Dealership is very welcoming and helpful. I life how I was helped out efficiently and getting updated information. More

by Dulce Camarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin, Antonio Holmes

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Jun 22, 2025

Norm Reeves Toyota Dallas responded

Ducle, thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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