Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Sergio Leyva

May 29, 2025

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Employee Rating

En realidad uno de los mejores , muy atentos , profecíonales ,muy buen servicio y dan muy buenos concejos sobre el mantenimientos del vehículo que es lo que más me gusta las explicaciones que te d More

by manuelcasanas86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Norm Reeves Toyota Dallas responded

Manuel, gracias por compartir tu experiencia positiva con el equipo de Norm Reeves Toyota Dallas. Nos alegra saber que apreciaste nuestro servicio y consejos sobre mantenimiento. ¡Esperamos verte pronto!

May 28, 2025

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Employee Rating

Sergio was very helpful and cheerful. He helped me service my 4Runner. Will be back! More

by odilimorales12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Norm Reeves Toyota Dallas responded

We appreciate your shoutout to Sergio at Norm Reeves Toyota Dallas. Safe travels in your Toyota 4Runner!

May 28, 2025

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Employee Rating

Great service! Sergio was professional, efficient, and friendly throughout the whole process. My car runs perfectly now, and everything was done on time. Highly rec More

by Yruegas96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Norm Reeves Toyota Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that Sergio provided professional and efficient service at Norm Reeves Toyota Dallas. We appreciate your recommendation and are glad your car is running perfectly!

May 28, 2025

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Employee Rating

Sergio provided quick service updates via text messages. He provided friendly service. He answered my questions. More

by Jbc12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Sergio and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. We can mention exceptional experience, exceptional customer service. We strive for excellence. The Norm Reeves Way. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 26, 2025

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Employee Rating

I really like the way Sergio helped to explain what I needed for my 80,000 miles multi-inspection. I feel like he was helpful and didn't pressure me into getting work done that was not needed, unlike the More

by jnscindy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come!

May 24, 2025

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Employee Rating

Thank you for taking care of my suv recall greatly appreciated my neighborhood home area More

by tinachap12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 24, 2025

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Employee Rating

Excellent service , Sergio was super patient and friendly. I went in for an oil change for the first time and will most definitely will be going back. More

by Daisy.gamero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 12, 2025

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Employee Rating

Just like Cowboy Toyota , very good people , and the service are exelent , especially Sergio , good employee. !!! More

by MARIAMUNOZ2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Norm Reeves Toyota Dallas responded

Maria, we're delighted to hear that Sergio and the team at Norm Reeves Toyota Dallas provided you with excellent service. Thank you for sharing your experience!

May 07, 2025

Dealership Rating
Employee Rating

Outstanding, thank you for great service. I will be back! Staff is wonderful and informative More

by Justin Auchter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Norm Reeves Toyota Dallas responded

Hi Justin, we're happy to hear that at Norm Reeves Toyota Dallas! We appreciate your recommendation and see you again! Safe travels!

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