Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
5.0
22 Reviews
5.0

22 Reviews

Write a Review

22 Reviews of Sergio Leyva

June 18, 2025

Dealership Rating
Employee Rating

Overall, great experience! Sergio was very nice and super helpful. I was able to get in and out without any issues and the customer service was amazing! More

by Miriam De Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

June 12, 2025

Dealership Rating
Employee Rating

I didn’t have an appointment and he accommodated my vehicle to get a past due oil change. Very courteous and helpful. More

by elizabethlopezma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 12, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 10, 2025

Dealership Rating
Employee Rating

Sergio really helped me a lot today when I took my vehicle. He provided me with the information I needed to know and have a better understanding of what my vehicle needed. Thanks a lot! More

by Emilyortiz2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 10, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. -LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 09, 2025

Dealership Rating
Employee Rating

Was very professional did a great job took care of all my concerns. Love that he did not have an attitude when I was bringing up some concerned about my vehicle More

by cristy93gamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 08, 2025

Dealership Rating
Employee Rating

Sergio was very helpful. He answered all my questions. Great customer service. Keep it up! More

by luisa.villavicencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 07, 2025

Dealership Rating
Employee Rating

sergio was very good at explaining everything and very nice definitely will recommend him to others i will be comming back ! More

by Corrina Espinosa
Recommend Dealer
Yes
Report | Print
Jun 07, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 07, 2025

Dealership Rating
Employee Rating

La verdad siempre recibo un buen servicio con este mucho me siento muy cómodo con el More

by diegolopezz575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 07, 2025

Dealership Rating
Employee Rating

Great customer service, Very helpful over the phone & in person. My wait time was less than 20 minutes. Thanks Sergio for the fast customer service. More

by jbarbosa_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 07, 2025

Dealership Rating
Employee Rating

Fair prices compared to most dealerships. Fixed my problem in one day. Good hours and communication. Sergio was great at communicating the issue and problem solving, also patient while I made More

by Jerod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

Report | Print
Jun 07, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 06, 2025

Dealership Rating
Employee Rating

Sergio was super nice, service was great, no problems. Provided a video to ensure my car maintenance was good. I knew my car was in great hands. More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 06, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

1
2
3

Dealership Inventory (266 Vehicles)

new 2025 Toyota RAV4 Hybrid car, priced at $33,813
2025 Toyota RAV4 Hybrid
new
Magnetic Gray Metallic exterior
CVT
All-wheel Drive
$33,813
View Details
new 2025 Toyota Tacoma car, priced at $38,798
2025 Toyota Tacoma
new
Ice exterior
Automatic
Rear-wheel Drive
$38,798
View Details
new 2025 Toyota Tundra Hybrid car, priced at $70,527
2025 Toyota Tundra Hybrid
new
Gray exterior
Automatic
Four-wheel Drive
$70,527
View Details
new 2025 Toyota Tacoma car, priced at $40,751
2025 Toyota Tacoma
new
Underground exterior
Automatic
Rear-wheel Drive
$40,751
View Details
new 2025 Toyota Corolla Cross car, priced at $31,825
2025 Toyota Corolla Cross
new
Celestite exterior
CVT
Front-wheel Drive
$31,825
View Details
new 2025 Toyota Tacoma car, priced at $44,575
2025 Toyota Tacoma
new
Terra exterior
Automatic
Four-wheel Drive
$44,575
View Details
View All Inventory