Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva | Page 9

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
116 Reviews
4.9

116 Reviews

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116 Reviews of Sergio Leyva

July 17, 2025

Dealership Rating
Employee Rating

Sergio was very polite and pleasant to work with he made the experience easy and hassle free. More

by aceajihil1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 14, 2025

Dealership Rating
Employee Rating

i really enjoyed having sergio as my dealer, he was such a genuine person, he would personally explain and give me an answer to my questions. i will continue choosing him for my future services in toyota, i More

by Belinda Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 09, 2025

Dealership Rating
Employee Rating

Came in for tire concern. Made sure my tire was covered with my warranty. Great service More

by lindaneria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena , Carlos Lopez

Jul 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 04, 2025

Dealership Rating
Employee Rating

Fast friendly service H a p p y 4 t h of J u l y More

by Mooreswptx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

Dealership Rating
Employee Rating

The service was quick and the staff were friendly! !! Thumbs up!! Great job 👍 Way to go Yowana and Sergio 👍👍👍👍 More

by mbenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

Dealership Rating
Employee Rating

Sergio was great! Patient, kind, followed Jo with everything. I always use John Peña who is also amazing but Sergio will be my second go to from now on. Great customer More

by ashleynunley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Jul 02, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

Dealership Rating
Employee Rating

Technician are taking too long, need either more technicians or faster technicians. Wait is horrible More

by Mhlopez306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Norm Reeves Toyota Dallas responded

We really appreciate you taking the time to leave Norm Reeves Toyota Dallas this awesome review, thank you!

June 30, 2025

Dealership Rating
Employee Rating

Excellent service from start to finish. The team was professional, responsive, and went above and beyond to meet my need. I'm a thoroughly satisfied customer who will be returning again and More

by Michelle B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

Dealership Rating
Employee Rating

Fine. I have already filled out a survey. Do not send another survey, please please More

by Marj.rash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 27, 2025

Dealership Rating
Employee Rating

I came in for a routine maintenance and Sergio was very helpful and informative throughout the entire process. More

by Ecastanon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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