Sergei Potapoff
Sergei Potapoff at Jackson Acura
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Sergei Potapoff

New Cars Sales Rep

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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5.0
435 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

23 yrs

Languages Spoken

English English

Russian Russian

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5.0

435 Reviews

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435 Reviews of Sergei Potapoff

November 20, 2024

Dealership Rating
Employee Rating

This was the most pleasant car buying experience I have ever had. Sergei was true to every # he gave me over a 1 year period of corresponding. I highly recommend Jackson Acura! More

by SSMITH84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Joey Andrews

Nov 20, 2024

Jackson Acura responded

Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that your car-buying journey was the most pleasant you’ve had. Sergei is truly dedicated to providing a seamless experience, and we're so glad to know that his consistent communication and honesty over the past year made a positive impact on your decision-making process. Your recommendation means the world to us, and we’re grateful for your trust in Jackson Acura. If you ever need assistance in the future, whether it's for service or another vehicle, we’ll be here to help. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

November 16, 2024

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Employee Rating

Very professional sales process. Enjoyed Sergei. I was referred by Dennis Williams. My touch screen is blank so Will try service department soon. More

by HINSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Jackson Acura responded

Thank you for the 5-star review! We're thrilled to hear you had a professional and enjoyable sales experience with Sergei. We truly value referrals like the one from Dennis Williams—it’s a testament to the trust our customers have in us. Regarding your touch screen, our service team is ready to assist you and ensure everything is resolved quickly and efficiently. Please don’t hesitate to reach out when you’re ready to schedule an appointment. We look forward to welcoming you! Warm Regards, Jackson Acura Team

November 14, 2024

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Courteous, professional, fair treatment by our sales professional. Car was delivered on time and orientation was excellent. More

by HERBGARRETT64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Nov 20, 2024

Jackson Acura responded

Thank you for your 5-star review! We're thrilled to hear about your positive experience with our sales team and that everything was delivered on time with a thorough orientation. Providing courteous, professional, and fair service is always our goal, and we’re happy to know it made a difference for you. If you need anything else, don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

November 02, 2024

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Employee Rating

Easy and quick car buying process, everyone was friendly and professional and knowledgeable. Upfront communication. More

by CATHYLAMBERT0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Nov 12, 2024

Jackson Acura responded

Thank you for the wonderful feedback! We're thrilled that your car-buying experience was easy and efficient, with friendly, knowledgeable, and professional service from start to finish. Clear communication is at the heart of our approach, and it’s great to hear that you felt informed and supported throughout the process. We truly appreciate your trust in us and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

October 24, 2024

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Employee Rating

Sergei is one of the best car salesman that I have ever worked with. He knows his customers and what they want. We feel like family with him. Also Jackson Acura is a great dealership. More

by rmplaskon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Jackson Acura responded

Thank you for sharing your wonderful experience with Sergei and the Jackson Acura team! We’re delighted to hear that his expertise and dedication made you feel like family. Building lasting relationships with our customers is something we take to heart, and it’s rewarding to know Sergei’s personalized approach left such a positive impression. If you have any questions or need anything else, please don't hesitate to reach out. We appreciate your loyalty and look forward to welcoming you back for many more outstanding visits - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

October 18, 2024

Dealership Rating
Employee Rating

Sergei did a wonderful job in explaining RDX features and how to use them to my wife. Will refer others to him when they ask about my car More

by jover2000
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Nov 06, 2024

Jackson Acura responded

Thank you for the fantastic feedback! We’re delighted that Sergei took the time to ensure your wife felt comfortable and knowledgeable about the RDX's features. Referrals are the highest compliment we can receive, and we’re honored you’d recommend us to others. We look forward to being here whenever you need and wish you both many enjoyable miles with your new car! Warm Regards, Jackson Acura Team

October 17, 2024

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The staff of the Jackson Acura was very kind and made a professional explanation about the EV. More

by hiroharu_japan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that our staff provided you with a professional explanation about our EV offerings. We believe in empowering our customers with the information they need to make informed decisions, and it’s wonderful to know we could assist you in that regard. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team

October 09, 2024

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Employee Rating

I and my family spent great time here and they are very friendly and professional. More

by hiroharu_japan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Jackson Acura responded

Thank you for your fantastic 5-star review! We're delighted to hear that you and your family had such a great time with us. Our team takes pride in providing a friendly and professional experience for all our customers. Your satisfaction truly means a lot to us, and we look forward to welcoming you back for your next visit! Warm Regards, Jackson Acura Team

September 26, 2024

Dealership Rating
Employee Rating

I'm generally pretty apprehensive about the car buying process, however from start to finish, working with Chege Maina was nothing short of a blissful process. He is very knowledgeable polished and not pu More

by windfield_homer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chege Maina

Oct 01, 2024

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that your car-buying journey with Chege was such a positive one. His approach of providing knowledgeable and personalized service without any pressure truly reflects our commitment to customer satisfaction at Jackson Acura. We believe in fostering a welcoming environment where our customers feel supported throughout the entire process, and it’s wonderful to know that Chege exemplified that for you. If there's anything else you need, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 19, 2024

Dealership Rating
Employee Rating

This is the second Automobile that I have purchased with Sergei P at Jackson Acura. He is the most amazing salesman. All of our transactions have been no hassle. Nick C in service also meets our each and ev More

by Pam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino , Lenore L

Sep 24, 2024

Jackson Acura responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Sergei has made your car-buying process so enjoyable and hassle-free. It’s great to know that Nick has also met all your service needs. At Jackson Acura, we strive to build lasting relationships with our customers by providing exceptional service and creating a trustworthy environment. Your loyalty truly means the world to us, and we look forward to serving you for many more years to come! If you need anything, please don’t hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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