Cody Johnson

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're pleased to hear that your visit went according to schedule and that your service representative was exceptionally helpful and attentive to your needs. At Jackson Acura, we prioritize providing efficient and reliable service while ensuring our customers feel supported every step of the way. If there's anything further we can assist you with, please don't hesitate to reach out. We're committed to exceeding your expectations and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback. We sincerely apologize for the longer than expected wait time for your oil change. We understand how valuable your time is, and we are committed to providing the best service possible with each and every visit. We appreciate your understanding and are glad to hear there were no other issues with your service. At Jackson Acura, we strive to earn your business every time you visit us, and we don't want our customers to feel otherwise. Your comments are important to us and help us improve. We'll work hard to ensure your next visit is quicker and more efficient. If there's anything else we can assist you with, please let us know. We look forward to serving you again and providing a better experience in the future. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently receive superb service every time you bring your car to Jackson Acura. Your loyalty and trust truly mean a lot to us, and we're committed to maintaining this high level of service for you. At Jackson Acura, we strive to exceed our customers' expectations and ensure a seamless and satisfying experience with every visit. If there's anything more we can do, please don't hesitate to let us know. We look forward to continuing to serve you and keep your car in top condition! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful feedback! At Jackson Acura, we pride ourselves on creating a family-like atmosphere for all our customers. It's heartening to hear that you feel this warmth from everyone at our dealership. Your loyalty truly means the world to us, and we're honored to be your dealership of choice. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you for many more years to come! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that Cody provided you with exceptional service and that you appreciate his clear explanations of the services needed. At Jackson Acura, we strive to provide top-notch service and transparency to our customers. It's wonderful to know that you're happy with our dealership! If there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that Cody was able to assist you with such expertise and clarity. Keeping our customers informed and comfortable during their visit is a top priority for us, and it’s great to know you enjoyed the amenities in our customer lounge. We truly appreciate your recommendation and are proud to be considered the best in the area. At Jackson Acura, we are committed to providing reliable and professional service to all our customers, and we’re glad we could meet your expectations. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

We're thrilled to hear that Cody provided excellent service for your MDX at Jackson Acura! Ensuring our customers receive top-notch care is always our priority. We appreciate your feedback regarding our service prices, and we're continuously striving to offer competitive pricing while maintaining the service expertise and high-quality OEM parts you deserve. Your satisfaction is incredibly important to us, and we're committed to providing you with the best service possible to ensure an exceptional experience every time you visit. If you have any further feedback or would like to discuss pricing, please don't hesitate to reach out. We truly value your business and hope for the opportunity to serve you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

We're delighted to hear about your positive experience with Cody! Ensuring efficiency and maintaining clear communication throughout the service process is always our priority. It's fantastic to hear that Cody's follow-up was exceptional and that you found him friendly. At Jackson Acura, we're dedicated to providing exceptional service and fostering positive customer experiences. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future! Warm Regards, Jackson Acura Team