Sean Thomas
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
21 yrs, 3 mos
711 Reviews
Write a Review711 Reviews of Sean Thomas
December 28, 2025
I have always had a positive experience with the people in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works t in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works the desk where you pick up your keys and paperwork at the very end. Her customer service skills are very poor and she is extremely cold on the phone. It is incredibly off-putting and unprofessional. More
Other Employees Tagged: Shannon Sousa, friendemic friendemic
December 27, 2025
Thank you! The service, sales and finance department worked seamlessly to create a great experience. The service, sales and finance department worked seamlessly to create a great experience. More
Other Employees Tagged: John Benitez, Marina Felix, Erin Scordelis Scripillit
December 24, 2025
Dropped my car due to an emergency Prompt and courteous service. Thank you team. Much appreciated. courteous service. Thank you team. Much appreciated. More
Other Employees Tagged: Kevin Hubert , Marina Felix
December 17, 2025
Sean is great at communicating status and explaining what is going on. Everyone at the dealership is a delight to work with. is going on. Everyone at the dealership is a delight to work with. More
Other Employees Tagged: Kevin Hubert , Marina Felix
December 14, 2025
Sean was lovely and helpful! Very efficient care & service. I appreciate all the help your team provided Very efficient care & service. I appreciate all the help your team provided More
Other Employees Tagged: Marina Felix
December 10, 2025
Sean is always kind and efficient and makes sure everything is taken care of. He lets me know if things need to be taken care of in the future. I also appreciate the man who brought my car out to me everything is taken care of. He lets me know if things need to be taken care of in the future. I also appreciate the man who brought my car out to me as he went above and beyond and replaced the battery in my key fob as well as put air in my tire before I left. Everyone is always a joy to work with. More
December 09, 2025
Amazon from beginning to end keeping me informed about what needed to be done how long getting updates always helps to know they are working on the car. Thanks you again for everything service 5 stars what needed to be done how long getting updates always helps to know they are working on the car. Thanks you again for everything service 5 stars More
Other Employees Tagged: Jeff Rosen, Sterling Daniels, David Dirito, Augusto”Gus The Bus” Davila, John Benitez, Kevin Hubert , Shannon Sousa, Marina Felix, Erin Scordelis Scripillit

