Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
711 Reviews

Industry Experience

21 yrs, 3 mos

4.9

711 Reviews

Write a Review

711 Reviews of Sean Thomas

December 28, 2025

Dealership Rating
Employee Rating

I have always had a positive experience with the people in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works t More

by ANNEODREYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. We appreciate your positive comments about our Service Department and will review your feedback regarding the front desk to improve. Your input helps us at Dirito Brothers Walnut Creek Volkswagen provide better service.

December 27, 2025

Dealership Rating
Employee Rating

Thank you! The service, sales and finance department worked seamlessly to create a great experience. More

by amy.elizabeth527
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of our team's effort at Dirito Brothers Walnut Creek Volkswagen. It means a lot to us. Thank you for choosing us.

December 24, 2025

Dealership Rating
Employee Rating

Dropped my car due to an emergency Prompt and courteous service. Thank you team. Much appreciated. More

by Fkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Dec 25, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're glad our team could assist you promptly during your emergency. We appreciate your trust in Dirito Brothers Walnut Creek Volkswagen.

December 17, 2025

Dealership Rating
Employee Rating

I have decided to continue with Dirito Brothers, as their services are both hassle-free and highly convenient. More

by TAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your continued trust in Dirito Brothers Walnut Creek Volkswagen. Our team strives to provide convenient and seamless service. Thank you for sharing your experience.

December 17, 2025

Dealership Rating
Employee Rating

Sean is great at communicating status and explaining what is going on. Everyone at the dealership is a delight to work with. More

by allan.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Dec 18, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Our team at Dirito Brothers Walnut Creek Volkswagen appreciates your kind words about the communication and service. We’re glad you had a positive experience with us. Thank you for sharing your thoughts.

December 14, 2025

Dealership Rating
Employee Rating

Sean was lovely and helpful! Very efficient care & service. I appreciate all the help your team provided More

by CARLYBITTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Dec 14, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words and are glad our team could assist you efficiently. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

December 13, 2025

Dealership Rating
Employee Rating

Great Service and attention to customers. Kept me informed at all times on the status of my car. More

by masr291270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our service and communication. Our team at Dirito Brothers Walnut Creek Volkswagen values keeping customers informed throughout the process. Thank you for choosing us.

December 10, 2025

Dealership Rating
Employee Rating

Sean is always kind and efficient and makes sure everything is taken care of. He lets me know if things need to be taken care of in the future. I also appreciate the man who brought my car out to me More

by ALLIEWHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our team's service at Dirito Brothers Walnut Creek Volkswagen. It's great to hear your experience was smooth and helpful. Thank you for sharing.

December 10, 2025

Dealership Rating
Employee Rating

The dealership has always been a friendly environment and that was the case again this time More

by CWILLYF15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you recognizing the friendly atmosphere at Dirito Brothers Walnut Creek Volkswagen. Thank you for your continued trust in us.

December 09, 2025

Dealership Rating
Employee Rating

Amazon from beginning to end keeping me informed about what needed to be done how long getting updates always helps to know they are working on the car. Thanks you again for everything service 5 stars More

by Jetta Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback on your service experience at Dirito Brothers Walnut Creek Volkswagen. Keeping you informed is important to our team. Thank you for choosing us.

1
...

Dealership Inventory (216 Vehicles)

new 2026 Volkswagen Tiguan car, priced at $35,487
2026 Volkswagen Tiguan
new
platinum gray metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas car, priced at $41,598
2026 Volkswagen Atlas
new
deep black pearl exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $32,687
2026 Volkswagen Tiguan
new
pure white exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $32,687
2026 Volkswagen Tiguan
new
pure white exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen ID.4 car, priced at $52,276
2025 Volkswagen ID.4
new
deep black pearl exterior
Automatic
Rear-wheel Drive
new 2026 Volkswagen Atlas car, priced at $50,548
2026 Volkswagen Atlas
new
Deep Black Pearl exterior
Automatic
All-wheel Drive