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Sean Lal
Sean Lal at Mccord's Vancouver Toyota

Sean Lal | Page 2

Express Service Writer

Mccord's Vancouver Toyota

10455 Ne 53rd Street
Vancouver, WA 98662

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4.3
21 Reviews
4.3

21 Reviews

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21 Reviews of Sean Lal

July 31, 2026

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Employee Rating

Everything was great. They did the work that was necessary with my approval. They are great to work with. More

by overj1954
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Recommend Dealer
Yes
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Jul 31, 2026

Mccord's Vancouver Toyota responded

Thank you for the review of our Service Department and Dealership. We appreciate our customers here at McCord's Vancouver Toyota. Sincerely,, Lynn Quiding Customer Relations

July 30, 2026

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Made the entire process easy & really appreciate the video info from the service team describing the results of their inspection. More

by maureengriz
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Mccord's Vancouver Toyota responded

It’s great to hear that Sean and our service team made the process easy for your Toyota Prius. We’re glad the inspection video helped clarify the results and kept you informed throughout. Thanks for sharing your feedback and we look forward to helping you again.

July 28, 2026

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You need more space for people to work that tall ramble is too small for work More

by mark18416
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Yes
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July 28, 2026

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Came in to get an oil change. An appointment was made and it took over two hours for the job to be completed. If appointments are made for specific time frames by the customer and More

by bill.wilkins
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Workmanship
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Recommend Dealer
No
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Jul 28, 2026

Mccord's Vancouver Toyota responded

Thank you, Bill, for taking the time to share your feedback. We sincerely apologize that your oil change took longer than expected, especially since you had scheduled an appointment with the expectation of a timely visit. We understand that your time is valuable, and we appreciate you bringing your concerns to our attention. We will share your feedback with our service team to help us improve our scheduling and communication processes. We appreciate the opportunity to serve you and hope we can provide a more efficient experience during your next visit. Lori Bonner Customer Relations Manager 360-360-4758

July 26, 2026

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You do great work in a timely manner. The rep. Was polite and kept me informed all the time. More

by davidwstedman
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Workmanship
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Recommend Dealer
Yes
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Jul 27, 2026

Mccord's Vancouver Toyota responded

Thank you for the five-star rating! It’s great to know our representative provided timely service on your Toyota Tacoma and kept you informed throughout. We appreciate your feedback and look forward to assisting you again.

July 21, 2026

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Employee Rating

Definitely not as service oriented as when prior general manager was there. All calls go to voice mail. My last service appointment was not very helpful as the service writer (Sean) was very short and unw More

by AJASHLOCK4
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 21, 2026

Mccord's Vancouver Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Sincerely, Lynn Quiding Customer Relations 360 253 5403

Jul 22, 2026

Mccord's Vancouver Toyota responded

Thank you for taking the time to share your feedback. We are sorry to hear that your recent experience did not meet your expectations. I am reaching out again to ask that you please give us a call. We would truly appreciate the opportunity to learn more about your experience and work with you to get the answers you're looking for regarding your 2026 4Runner TRD Off-Road. Providing knowledgeable, responsive service is important to us, and we're disappointed to hear you felt your questions weren't fully addressed. While some questions about new vehicle features may occasionally require assistance from a sales specialist, we always want our customers to feel heard and helped—not passed from one person to another. Please contact me at your convenience. We'd welcome the opportunity to discuss your concerns and help restore your confidence in our dealership. Thank you, Lori Bonner Customer Relations Manager 360-360-4758

July 11, 2026

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They are very helpful and easy to work with. Answered all my questions and never made me feel rushed. More

by MELISSA.WEEKS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elijah Diaz

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Jul 11, 2026

Mccord's Vancouver Toyota responded

It’s great to hear our team was helpful and approachable from start to finish. We’re glad they could answer your questions and keep you from feeling rushed. Thank you for trusting us with your Toyota service and we look forward to your next visit.

July 09, 2026

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This is where I bought my Tacoma and this is where I get it serviced. I appreciate the service videos and explanation of what it needs, what is recommended and what to keep an eye on. Thanks guys, keep up t More

by frank.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2026

Mccord's Vancouver Toyota responded

Thank you for trusting us with your Toyota Tacoma purchase and service. Sean is glad the service videos and thorough explanations helped you understand what’s needed and what to watch. We look forward to keeping your Tacoma running smoothly. Sincerely, Lynn Quiding Customer Relations

June 28, 2026

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Employee Rating

I was happy with Sean and the work that Toyota repairmen did for my car! More

by MJMULARSKI
Recommend Dealer
Yes
Print
Jun 28, 2026

Mccord's Vancouver Toyota responded

We appreciate your feedback about Sean and our repair team’s work on your Toyota RAV4. It’s great to know your vehicle is running smoothly after service. We look forward to assisting you with any service needs.

June 11, 2026

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Employee Rating

With 2 years of oil changes, but only at 5000 and 1000 miles. I am for changing every 6 months--time not mileage, This restriction does not fit my needs. More

by bergellis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergey Gurskiy, Kerrie Keesee, Gavin Epperson, Kathy Baker, Ray Brahm, Robin Del Rio, Elijah Diaz, Ruben Kalantaryan

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Jun 12, 2026

Mccord's Vancouver Toyota responded

Thank you for taking the time to share your feedback!We appreciate your comments regarding service intervals and understand your preference for time-based maintenance. Our service recommendations follow the manufacturer’s guidelines to help ensure your vehicle’s performance, reliability, and warranty compliance. However, you are always welcome to service your vehicle as often as you feel is necessary based on your personal driving habits and preferences.We truly value your business and look forward to serving you again in the future! Sincerely, Lori Bonner Customer Relations Manager Vancouver Toyota 360-360-4758

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