Scott Thompson

Great friendly service, provides loaner car if needed, knowledgeable, gives detailed info, gives recommendations with videos and explanation knowledgeable, gives detailed info, gives recommendations with videos and explanation More

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Everyone there is very friendly and eager to help. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. More

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The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would highly recommend Mini of St. Louis. More

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I always take my mini to this dealership and they never disappoint me. They give me great feedback on my mini and I can depend on the fact that I can just relax as I drive off. disappoint me. They give me great feedback on my mini and I can depend on the fact that I can just relax as I drive off. More

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Service was great. Erica even found a couple of extra things that the car needed serviced. Erica even found a couple of extra things that the car needed serviced. More

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Everyone there was very friendly and professional. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. I love that I saw a video of an issue they found with my car. I completely trust them, and I will be going there to buy my next Mini. More

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Over the years, I have owned 30 some new cars. Mini's Service Department is so far and away the best ever. They're the reason I've been driving Mini's since 2012 and will continue to do so. They a Mini's Service Department is so far and away the best ever. They're the reason I've been driving Mini's since 2012 and will continue to do so. They are courteous, thoughtful, provide loaners when needed, do a great job of explaining what's needed before performing the service and provide very transparent pricing. Scott and Steve are the most outstanding Service Advisors I have ever encountered. kudos to all! More

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Always a pleasure from the moment you walk in. Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car Very nice people and beautiful waiting area and showroom. Lots of amenities for those who wait for their car More

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I was able to receive the service that was scheduled on time / friendly, competent staff - thoroughly explained what was needed and excellent accommodations as I waited for my car. Every employee was frie time / friendly, competent staff - thoroughly explained what was needed and excellent accommodations as I waited for my car. Every employee was friendly and helpful answering all my concerns, I had a prior commitment and the manager made it a point for the car to be washed and ready / that showed me that they valued and respected my needs. More

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Scott’s crew always comes through for me with exceptional service. I appreciate their help. service. I appreciate their help. More

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