Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 42

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
453 Reviews
4.7

453 Reviews

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453 Reviews of Scott Spath

November 02, 2020

Dealership Rating
Employee Rating

Ganley has taken care of me for the past several years. The service advisors are wonderful to work with and strive to do their best. Scheduling is easy and the oil changes are fast. Thanks, Ganley! More

by Hntrjmpr1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Nov 02, 2020

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

October 21, 2020

Dealership Rating
Employee Rating

The warranty service I received was exceptional. I was offered a ride and the repair was completed in a very timely manner. The service tech was both courteous and professional. More

by kent6065
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 22, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 12, 2020

Dealership Rating
Employee Rating

Quick, efficient, and friendly service from the beginning to the end! Best service I’ve had since I’ve owned my Fusion! Thank you very much! More

by robfruscella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2020

Dealership Rating
Employee Rating

They took care of me but I wished I kept my trade in an spent the extra 500:00 dollars my fault got a little pressured but that’s ok More

by 407REDFLOUNDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Fulton Benya

Oct 10, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

October 05, 2020

Dealership Rating
Employee Rating

Great place for sales and service. We bought all of our vehicles here and bring them here for service. Always nice to see Desmond and the service staff More

by BARBERTUCKY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Oct 05, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Desmond and the rest of our team. We're glad to hear we delivered such a great experience!

September 29, 2020

Dealership Rating
Employee Rating

Was not really impressed with the 20 employees that I saw not wearing your mask correctly I mean it it’s mandated that you wear a mask but none of them had them on correctly. Was wondering the service depart More

by kweekley86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

September 27, 2020

Dealership Rating
Employee Rating

Scott was able to get me a tire that I could afford since I couldn’t afford what was on my Ford Escape. I was pleased with the service. More

by cpokopac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2020

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 18, 2020

Dealership Rating
Employee Rating

Scott was very helpful, nice, and timely. He also made sure that I left confident and all my questions were answered. Great job Scott. Thank you More

by hayesjessica0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience, Jessica! We sincerely value your business and look forward to your next visit.

September 15, 2020

Dealership Rating
Employee Rating

Ganlys service department is a great group of people; they always go the extra mile for their customers. Ganley's service department keeps me informed the status of our vehicles and they always have our More

by BHECKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Sep 15, 2020

Ken Ganley Ford Norton responded

Hello, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our service team could make this a top-notch experience! We look forward to continuing to serve you in the future!

September 10, 2020

Dealership Rating
Employee Rating

I had a coupon tht made the price reasonable. I bought my car from there and I am familiar with the staff at this location. More

by JENEAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

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