Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 20

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
453 Reviews
4.7

453 Reviews

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453 Reviews of Scott Spath

December 08, 2022

Dealership Rating
Employee Rating

Very professional and respectful dealership. Was greeted as soon as I entered and all employees were courteous. More

by 922yakubikjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Dec 08, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2022

Dealership Rating
Employee Rating

Nice place friendly employees and they know what they doing and they fast And if they told you one hour that’s me in one hour More

by Salah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2022

Ken Ganley Ford Norton responded

Hi Salah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2022

Dealership Rating
Employee Rating

The service department was top notch. I brought my truck in and they kept me in the loop the whole time. The checked my truck out from top to bottom. They answered all of my questions. I’ More

by cat3406power
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

November 19, 2022

Dealership Rating
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Like the customer service always treated with concern. Confident that they will advise me on what needs to be done More

by eileen.holderbaum
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 20, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2022

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always good service , when I call , lets me know what is needed with no presure . More

by PASTOR.VICKI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 18, 2022

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

November 12, 2022

Dealership Rating
Employee Rating

I was notified regarding a recall on my 2013 Ford . Escape. All the staff were exceptionally pleasant and very nice to me. I also was thankful for the free car wash. More

by SALLYBTOWN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2022

Ken Ganley Ford Norton responded

Sally, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2022

Dealership Rating
Employee Rating

Excellent customer service excellent customer service. Excellent, taking care of me when I come out and set my appointments up. More

by Sdv6281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 23, 2022

Dealership Rating
Employee Rating

They got our car in quickly, fixed it fast and now it runs very good. More

by DCOCEPEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 14, 2022

Dealership Rating
Employee Rating

My appointment wasn't until 930am but they allowed me to drop it off early so I wouldn't have to leave work. They performed two recalls on my Focus and were done by 10am. Fast service and Super friendly gu More

by Regina Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Regina, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

October 11, 2022

Dealership Rating
Employee Rating

This location is the only place I have been since I took my car for its first oil change! The staff are kind, knowledgeable and not pushy which is something I truly appreciate. More

by DANC4EVER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

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