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Scott Robinson
127 Reviews
As a Service Advisor, I have the opportunity to work with customers directly and it's a pleasure to help solve their problems. My career in the auto industry began 37 years ago. Prior to that, I worked in service stations. I have a strong understanding of BMW documentation for CPO and warranty requirements. Some awards I've received include the 2010 BMW Silver Podium award and 2016 BMW Customer First award. My wife, Michelle, and I have been married for 29 years and have three sons, two grandsons, and one granddaughter. We love to travel and have been around the US and to destinations including Mexico, Bermuda, Rome, Italy, and more. We are very active within the Catholic Church and currently sponsor a young girl in Africa through Compassion International. In my spare time, I enjoy fishing, hiking, and most outdoor activities. At the dealership, I am a Certified Pre-Owned Service Advisor. I love what I do and can’t wait to meet you and help you find exactly what you’re looking for.
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127 Reviews of Scott Robinson
April 22, 2020
System update My dash screen on my 2019 X3 M40i was starting to have some sort of fit where it would look like bad reception on an old tv so I made an appointment My dash screen on my 2019 X3 M40i was starting to have some sort of fit where it would look like bad reception on an old tv so I made an appointment to have it checked out since it was a hazard not seeing any instrumentation. Because of the covid 19 situation things had to be handled a bit differently and it seemed unclear when i might get the X3 back but they were able to get it in, diagnose the issue and get me the car back by the end of the day which was great, also providing me with a Lyft ride home and back. It was covered under warranty except for the state inspection renewal which was great. More
by thomasverni
Verified Customer
April 05, 2020
Awesome communication and showed excellent willingness to exceptional service and customer satisfaction. Cleared issues and provided this during the Coronavirus pandemic. Definitely separates them from ot exceptional service and customer satisfaction. Cleared issues and provided this during the Coronavirus pandemic. Definitely separates them from other dealerships More
by Wllmgreen
Other Employees Tagged: Bret Hines, Frank Trotta, Brandon Tibbals , James DelVecchio, David O’Neill, Terence Palmer, Adam Romano
March 15, 2020
Service department is above and beyond. I’m always pleased they do a great job and always respect that my time is valuable and they always make me feel welcome. pleased they do a great job and always respect that my time is valuable and they always make me feel welcome. More
by MISSY908
Other Employees Tagged: Bret Hines, Frank Trotta, Brandon Tibbals , James DelVecchio, David O’Neill, Terence Palmer, Emily Reardon, Adam Romano, Chris Blanco
February 03, 2020
RALLYE BMW does an excellent job with service. They RALLYE BMW does an excellent job with service. They offer a great turnkey program and both in/out loaner car program was simple. Thank you. RALLYE BMW does an excellent job with service. They offer a great turnkey program and both in/out loaner car program was simple. Thank you. More
by MJTRAGALE
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Brandon Tibbals , James DelVecchio, David O’Neill, Terence Palmer, Emily Reardon, Adam Romano
January 21, 2020
Fixed a problem very fast. Everything went smooth than I expected. Got the loaner's vehicle with the car that I wanted to drive. Thanks. expected. Got the loaner's vehicle with the car that I wanted to drive. Thanks. More
by KBR8023
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Frank Trotta, Brandon Tibbals , James DelVecchio, David O’Neill, Terence Palmer, Emily Reardon, Adam Romano
December 30, 2019
Very friendly I purchased my car from Rallye and I wouldn't service it anywhere else. Scott Robinson made my service experience fast and easy. He has been my servi I purchased my car from Rallye and I wouldn't service it anywhere else. Scott Robinson made my service experience fast and easy. He has been my service advisor for several years and I think he's the best. More
by KBHUNTER53
July 16, 2019
in and out Bad tire in and out in less then an hour. Super service centre. To get a tire at 3 pm on a Friday is amazing. Everyone who worts there is a true profe Bad tire in and out in less then an hour. Super service centre. To get a tire at 3 pm on a Friday is amazing. Everyone who worts there is a true professional. More
by mikb79
Other Employees Tagged: Christopher Blanco , Gianni Marini, David O’Neill
May 31, 2019
Annual Service I had brought all three BMWs in for their Annual Service and have always been content with the service and the courtesy presented to me by the staff. I had brought all three BMWs in for their Annual Service and have always been content with the service and the courtesy presented to me by the staff. Regardless of whether or not my truck is 10 years old or 4 years old, each vehicle is very well attended to and the same care and concern is provided to each one. The Service Advisor does not push unnecessary maintenance and whatever gets done is done properly. I have had $100 services and $10000 services (horrible valve seals on the V8) but every service was done properly without the necessity to return for secondary visits to repair the same problems. For this reason I have been a Rallye customer for almost 20 years. Always a pleasure to work with Carol! And Scott is just a long time friend! More
by JNGJNG
Other Employees Tagged: Carol Clark-Muniz
March 31, 2019
Excellent service!! I love Rallye BMW. I have purchased my last 4 cars from them and hope to continue the tradition. They have excellent salesmen and women, great servi I love Rallye BMW. I have purchased my last 4 cars from them and hope to continue the tradition. They have excellent salesmen and women, great service representatives, and friend staff. What more could you want from a dealership. More
by BRIANAKERR
Other Employees Tagged: Nick Soldo, Carol Clark-Muniz , Adam Romano
November 25, 2018
Best Dealership on Long Island Rallye treats their clients with the utmost respect and are very accommodating. Service level is excellent, loaners are clean and usually with very l Rallye treats their clients with the utmost respect and are very accommodating. Service level is excellent, loaners are clean and usually with very low mileage. More
by moncada.s
Other Employees Tagged: Christopher Blanco, Bret Hines , Matthew Carlson, Rafael Correia, James DelVecchio, Alex Echeverry, David O’Neill, Adam Romano, Jonathan Szypot
