Very half assed work.
They cut corners and not friendly. They patched a hole in my tire and then put it back on my vehicle, but never refilled it to proper psi. Plus all
They cut corners and not friendly. They patched a hole in my tire and then put it back on my vehicle, but never refilled it to proper psi. Plus all the residue of the lubricant they used. Was not not wipe off as it was all over the tire and rims of the tire they replaced.
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by dobbinsjeramie
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Quality Chevrolet responded
Thank you for sharing your experience with us. We understand your concerns regarding the tire service you received at Quality Chevrolet Escondido. Your feedback is appreciated, and we take it seriously as we strive to maintain high standards. I encourage you to contact me directly so we can address your specific issues and ensure a better experience in the future. Thank you again for your feedback.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Every thing was great thank you Chevrolet the workers was
so friendly and helpful thank you so many
so friendly and helpful thank you so many
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by FATEMA_ALKIRWI
Verified Customer
Verified Customer
Oct 24, 2024 -
Quality Chevrolet responded
Thank you so much for your kind words! We truly appreciate your positive feedback about your experience at Quality Chevrolet Escondido. Our team takes pride in being friendly and helpful, and we're glad that you felt that during your visit. We hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very courteous and timely with the service.
And my service was comped. Very Thankful! Thank you!
And my service was comped. Very Thankful! Thank you!
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by kevinmonahan0967
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2024 -
Quality Chevrolet responded
Thank you so much for your kind words! We’re thrilled to hear that you had a courteous and timely experience at Quality Chevrolet Escondido. It’s great to know you appreciated the complimentary service. We hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I loved the environment at Chevrolet.
The team was friendly, I felt welcomed and I got to drive home a Chevrolet equinox ev, so thankful for they’re support. Thanks again Chevrolet team f
The team was friendly, I felt welcomed and I got to drive home a Chevrolet equinox ev, so thankful for they’re support. Thanks again Chevrolet team for all your help and support.
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by xinollizabeth95
Verified Customer
Verified Customer
Oct 19, 2024 -
Quality Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you loved the environment at Quality Chevrolet Escondido and felt welcomed by our friendly team. It's fantastic that you're now driving home in a Chevrolet Equinox EV! We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new ride!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The service team is amazing, they consistently
communicate with you and they get the job done.
communicate with you and they get the job done.
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by QUINTERODRJK
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2024 -
Quality Chevrolet responded
Thank you so much for your kind words! I truly appreciate your positive feedback about our service team at Quality Chevrolet Escondido. It's great to hear that you felt well-informed and satisfied with the work done. I look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
At first I was notified my vehicle was gonna be ready
that same day . Then when I arrived to dealer they said minimum of 2 days for and oil change and 3 recalls vehicle needed . I drove from national cit
that same day . Then when I arrived to dealer they said minimum of 2 days for and oil change and 3 recalls vehicle needed . I drove from national city all the way to Escondido quality Chevy . I had no transportation and my service advisor said I needed to rent a vehicle due to the dealership did not offer loner cars for recalls. After asking for manager and explaining that I was let know prior to arrival I was taking my car that day I was finally authorized for a free rental . Thank God , or would been stranded. Then when I picked up my Chevy Colorado 2023 they never washed it and was very dirty and complete out of gas . I barely made it to gas station . Over all It was a bad experience to be honest .
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by rafita212
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Katherine service department
Oct 14, 2024 -
Quality Chevrolet responded
Thank you for sharing your experience with us. We understand how frustrating it can be when expectations aren’t met, and we appreciate your feedback. At Quality Chevrolet Escondido, we strive to provide transparent communication and thorough service. We’d like to look into your concerns regarding the service timeline and vehicle cleanliness. Please don’t hesitate to reach out to me directly so we can make this right for you. We value your time and hope to improve your experience with us in the future.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service, it was amazing place was supper clean and
people are nice and friendly
people are nice and friendly
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by fsaucedo555
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2024 -
Quality Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you experienced great service and found Quality Chevrolet Escondido to be a clean and friendly place. Our team strives to create a welcoming environment for our customers. I look forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Bill was fantastic to work with and exceeded my
expectations! I was out of the service department in half the time i expected.
expectations! I was out of the service department in half the time i expected.
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by cbrown63
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2024 -
Quality Chevrolet responded
Thank you for your wonderful review! We’re thrilled to hear that Bill was fantastic and exceeded your expectations at Quality Chevrolet Escondido. It's great to know that you were pleased with the efficiency of our service department. We appreciate your feedback and look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Friendly service at check in and check out.
Had tires rotated and they did inspections throughout the car.
Had tires rotated and they did inspections throughout the car.
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by redowd
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2024 -
Quality Chevrolet responded
Thank you for your kind words! We're thrilled to hear that you experienced friendly service during your check-in and check-out at Quality Chevrolet Escondido. Regular maintenance like tire rotations and inspections is essential, and we're glad you found our service thorough. We look forward to seeing you again for your next visit!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great timely service again from Bill and the crew at
Quality! I got my tire pressure sensors recharged with fresh batteries and was on my way. A very pleasant experience considering there is no good tim
Quality! I got my tire pressure sensors recharged with fresh batteries and was on my way. A very pleasant experience considering there is no good time to have a car problem.
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by South City Mo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tom Martin
, Fernando Fiero
Oct 08, 2024 -
Quality Chevrolet responded
Thank you for your kind words! We're thrilled to hear that you had a great experience with Bill and the team at Quality Chevrolet Escondido. It's always our goal to provide timely and pleasant service, especially when it comes to unexpected car issues. We look forward to seeing you again next time! Safe travels!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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